Problem importing images into LR 6.7 from Canon 5D MK IV

DaelpixPhotography

DaelpixPhotography

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David
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Trying to import RAW files into LR 6.7 and all I get is this message

'The following files were not imported because they could be be read or the destination folder is not writable.'

I know 6.7 supports the camera, so what's going on?
 
Dael_Pix said:
Trying to import RAW files into LR 6.7 and all I get is this message

'The following files were not imported because they could be be read or the destination folder is not writable.'

I know 6.7 supports the camera, so what's going on?
Click to expand...
They aren’t Dual Pixel Raw files are they?
 
Dael_Pix said:
Oops I meant 6.12 not 6.7
Click to expand...

The Canon 5D mk4 requires Lightroom 6.7 or above (which im guessing you may have sussed).
You will need to upgrade your lightroom or convert the CR2 files to DNG first.
 
I've found out that I have to change the read/write attributes. But it seems that I cannot do it for some reason.
 
If you go to the folder that you're trying to import into in Windows explorer and select properties and then the security tab it will show you what attributes are set for that folder. If you click on edit you can change them.

Dael_Pix said:
I've found out that I have to change the read/write attributes. But it seems that I cannot do it for some reason.
Click to expand...
 
Gaz J said:
If you go to the folder that you're trying to import into in Windows explorer and select properties and then the security tab it will show you what attributes are set for that folder. If you click on edit you can change them.
Click to expand...

I placed a comment on Facebooks' Lightroom Help Group and I was on it all evening yesterday trying to sort it out. And it doesn't work for me. God knows what's wrong with it.
 
Have you got administrator rights on the Windows profile you log into?

This may be the issue if your LR is up to date.
 
Can you confirm if you are using LR 6.12 or 6.7... as stated you need 6.7 to open 5DIV files.
 
You are running the latest version so the files should import, I use Mac so unable to help with the permissions problem. As a test can you import to a temporary location or copy the files over and then reference the files?
 
I reset my computer and it solved the problem.

BUT

Here we go again. :sulk::banghead::sulk::banghead::sulk::banghead:Complete and utter waste of time with me buying a new camera.
 
Last edited:
Daft question... but it’s not trying to import the files to an existing location and finding there are files with those names already is it?

Probably not, but just trying to think outside the box! I assume you’ve tried to import to a different location in case there is an issue with your drive?
 
Eloise said:
Daft question... but it’s not trying to import the files to an existing location and finding there are files with those names already is it?

Probably not, but just trying to think outside the box! I assume you’ve tried to import to a different location in case there is an issue with your drive?
Click to expand...

I use the continuous naming thingy on the camera and I have the option to find duplicate images when importing. and yes I've tried importing to a different location on the C: drive
 
Dael_Pix said:
Trying to import RAW files into LR 6.7 and all I get is this message

'The following files were not imported because they could be be read or the destination folder is not writable.'

I know 6.7 supports the camera, so what's going on?
Click to expand...

I’ve had this error message for files from a different camera, so can appreciate your frustration! I have never been able to solve it and in my case seems to be a computer specific problem. Same card from same camera imports no problem on another computer using the same card reader. Importing the files via usb cable attached to the camera also works to the computer that has the problem. Can you try usb cable connection?
 
newbie1 said:
I’ve had this error message for files from a different camera, so can appreciate your frustration! I have never been able to solve it and in my case seems to be a computer specific problem. Same card from same camera imports no problem on another computer using the same card reader. Importing the files via usb cable attached to the camera also works to the computer that has the problem. Can you try usb cable connection?
Click to expand...

Not using the card reader, I always use the usb cable

Byker28i said:
I'm the same. My standalone is 6.7. Possibly try the upgrade?
Click to expand...
Already upgraded to 6.12
 
try updating using the toolbar at the top of the lightroom screen.
I updated my LR6 initially from a pop up box after I downloaded lightroom and it didn't recognise the files (5D4), but when I updated using the 'help' tab then 'updates' all was fine.
BTW my LR6 is stating I'm on version 6.13
 
Byker28i said:
What version of camera raw are you using?
Click to expand...

I'm using Lightroom

Carlo said:
try updating using the toolbar at the top of the lightroom screen.
I updated my LR6 initially from a pop up box after I downloaded lightroom and it didn't recognise the files (5D4), but when I updated using the 'help' tab then 'updates' all was fine.
BTW my LR6 is stating I'm on version 6.13
Click to expand...

My Lightroom is up to date. (6.13)

It doesn't happen all that often now
 
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