Parcel force useless

realspeed

realspeed

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Bazza
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I placed an order for an item from the Netherland, so across the channel it came to Parcel Force main reception and then to local delivery office. Great, until it got to the delivery driver who can't read and delivered to wrong address. Damn great sticker on it even I could read without glasses the delivery address and not within delivery time given either. What made it worse was he falsified my signature.

Contacted P.F customer complaints and he came back saying he could not retrieve the parcel. Well I gave it to him, both barrels and asked why he was driving if he couldn't read.



Later on a chap turned up saying he saw the driver deliver to a person with alzheimer's, so kind enough to bring it around. So not only annoyed me buit also 2 other people. I have to wonder what checks P.F do before letting these type of people drive vans. Hopefully I scared him enouigh not to carry on making the same mistakes for other customers to suffer
 
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Did you spell your address correctly? :)
You cheated, you corrected your post!
 
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I am not aware of any carrier taking signatures at the moment as part of their covid safety procedures. Most are watching you accept it and then signing in your behalf. As their pda’s are mostly gps linked this should still be secure enough for 99% of parcels.
 
realspeed said:
I placed an order for an item from the Netherland, so across the channel it came to Parcel Force main reception and then to local delivery office. Great, until it got to the delivery driver who can't read and delivered to wrong address. Damn great sticker on it even I could read without glasses the delivery address and not within delivery time given either. What made it worse was he falsified my signature.

Contacted P.F customer complaints and he came back saying he could not retrieve the parcel. Well I gave it to him, both barrels and asked why he was driving if he couldn't read.

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Later on a chap turned up saying he saw the driver deliver to a person with alzheimer's, so kind enough to bring it around. So not only annoyed me buit also 2 other people. I have to wonder what checks P.F do before letting these type of people drive vans. |Hopefully I scared him enouigh not to carry on making trhe same mistakes for other customers to suffer
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Parcelforce subcontractors out deliveries. I believe their only stipulation is that the driver has a red van.
 
. Jon then they should not attempt to fraudently copy but use an internal code instead



taken off the internet by me, what ever that is
 
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Looks like Lloyd, CV19.
It's what we're told to do at my work to avoid customers having to handle/touch our iPads.
I can read that without my glasses, even upside down....:LOL:
 
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I have to ask myself has he passed a DVLA eyesight test? I have to have one every three years

Robert no its not sorry but remove to stop identity
 
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more than likely to show he delivered it even though to the wrong place
 
Bobsyeruncle said:
At the end of the day, annoying as it is, you got your parcel and no one died.....:)
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but what would have happened if it was emergency medical supplies to a house ordered a DR? That really scares me thinking of it
 
realspeed said:
but what would have happened if it was emergency medical supplies to a house ordered a DR? That really scares me thinking of it
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I get what you're saying,but I don't know if emergency medical supplies that were that critical would be sent by parcelforce?
 
realspeed said:
but what would have happened if it was emergency medical supplies to a house ordered a DR? That really scares me thinking of it
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Wow. lets not make this into something it isn't. You got your parcel, with everything else that is going on get over it and move on.
 
nilagin said:
Parcelforce subcontractors out deliveries. I believe their only stipulation is that the driver has a red van.
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Not even that, I know a guy who does it with a white van , it's a crap job though, he's not had a holiday in 3 years because they want something stupid like £700 a week to cover his round if he can't get someone to do it
 
Mozthecat said:
I am not aware of any carrier taking signatures at the moment as part of their covid safety procedures. Most are watching you accept it and then signing in your behalf. As their pda’s are mostly gps linked this should still be secure enough for 99% of parcels.
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Yes, they are doing that signing substitution as are supermarket food delivery drivers. Sensible arrangement which avoids customers touching the POD. In any case the majority of signatures are meaningless illegible scribbles.
 
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