Online credit card transaction - cardholder's name wrongly spelt

[arclight]

I have just completed an online order with a large well known company.

I completed my credit card details and just as I clicked on the "make payment" button I noticed that I had got one letter of my surname wrong.

I expected the payment to be rejected, but it went through. I have to admit to being surprised that the bank's automated checking process did not pick up the error.

Anyone had experience of that sort of thing ?

 

[Box Brownie]

I have just completed an online order with a large well known company.

I completed my credit card details and just as I clicked on the "make payment" button I noticed that I had got one letter of my surname wrong.

I expected the payment to be rejected, but it went through. I have to admit to being surprised that the bank's automated checking process did not pick up the error.

Anyone had experience of that sort of thing ?

An interesting point......but just maybe.....with the billing & delivery addresses being the same it would be seen as 'secure'?

 

[arclight]

An interesting point......but just maybe.....with the billing & delivery addresses being the same it would be seen as 'secure'?

I never thought of that. Billing and delivery addresses were the same.

 

[Box Brownie]

By way of a PS.

A lot of online forms prepopulate the payment section page. My CC has middle initial but I rarely use it in regard to the supplier order details, so there have been occasions when I forget to correct and add it on the payment page.....the transaction still completes!

 

[broc]

Maybe they apply some 'fuzzy' logic to the name checking, assuming they do any?

 

[hashcake]

The same happened to me a few years ago.
I assumed that the name on the card and the address needed to match but with a spelling mistake with my surname, the order still went through.

 

[boyfalldown]

I have just completed an online order with a large well known company.

I completed my credit card details and just as I clicked on the "make payment" button I noticed that I had got one letter of my surname wrong.

I expected the payment to be rejected, but it went through. I have to admit to being surprised that the bank's automated checking process did not pick up the error.

Anyone had experience of that sort of thing ?

names aren’t checked for credit card transaction, just house number and postcode of billing address.

(account names are checked now as part of a bank transfer, although you can override this check)

 

[arclight]

names aren’t checked for credit card transaction, just house number and postcode of billing address.

(account names are checked now as part of a bank transfer, although you can override this check)

That is the explanation.
Thank you very much.

 

[sphexx]

names aren’t checked for credit card transaction, just house number and postcode of billing address.

(account names are checked now as part of a bank transfer, although you can override this check)

Yesterday I started a payment but put the wrong sort code in, the bank said they couldn’t confirm the details but I could still make the payment if I wished but it might go to the wrong person! Because they had already told me they were doing maintenance and there might be problems I nearly clicked OK. Fortunately, checked and found my error!

 

[hunnymonster]

names aren’t checked for credit card transaction, just house number and postcode of billing address.

I seem to recall that it's the house number and the numeric part of the postcode only... So 1 Acacia Gardens, GU21 3BH is the same "check" as 1 Tam O'Shanter Close AB21 3XY