One stop digital - yay or nay?

EspressoJunkie

EspressoJunkie

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I've used several Grey import websites (panamoz, HDEW, Digital Rev) without issue, but I've not used One Stop Digital. They have a specific camera I'm contemplating and they're the cheapest I've seen for it.

Has anyone here used them recently? Are they ok or should I spend my hard earned cash elsewhere?
 
gramps said:
Haven't used them but https://www.ekomi.co.uk/review-onestop-digital.html seems positive if you trust the site.
Personally if going to a HK dealer I would find it hard to stop thinking of Panamoz tried & trusted 3-year transferable warranty :)
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Panamoz are usually my first choice, although their prices/selection aren't as competitive as they used to be.

I'm in 2 minds about my camera choice ( unsurprisingly! ) so I may end up going with HDEW if I go the Olympus route.
 
I've used osd in the past for a couple of cameras and flash. Everything was fine, but it was a couple of years ago.
 
I've used them a couple of times, but many years ago. No problems at all. As they are still in business I would take that as an encouraging sign. That said, Hdew (or another UK supplier) would be my first choice if the price was right, simply because they are on UK shores and would be subject to UK/European consumer law. If the price within the UK didn't suit then I'd look abroad. I've used all the suppliers named in the first post and would use any of them again if the price made the loss of consumer protection and potential complications/delays in the event of a warranty claim seemed worth it.
 
I've not used One stop digital for a while yet i have in the past never had any problems, Id quite happily deal with them again if they had something i wanted at the best price.
 
I too was considering OSD for my D750 and Tammy lens, but buying two items gives you £15 off each and the 3 year warranty is a huge bonus, especially being transferable.

Not sure what camera your looking at, but if the difference is any less than £100, I'd still go with Panamoz.
 
I've used OSD for 2 cameras, Canon g7x for me and a g5x for the wife and 3 Canon lenses. Twice DHL held my item (keep a good track of it. OSD provide with a tracking number). They held them because I had to pay import duty. Paid it, got receipt, send receipt via email or online claim to OSD and they refund you straight away.
After a month with the G7X the flash button was getting stuck. They picked it up, got it fixed and delivered it back all for free (did take nearly 3 weeks though).
Bottom line is I would recommend them.
 
I ordered the Tokina lens from OneStopDigital probably about 5-6 years ago. Remember ordering it on Thursday night, received it on Monday morning. Fast delivery. Box was packed great. No complaints here... Not used it since...
 
@Juanitodeforme this is a bizarre first post. Please tell us about your photography and where you are from.
 
Juanitodeforme said:
Please, do not order from this shop, I have bought an OM-3 camera + Lens, and then I got an E-mail from them asking me to send a copy of my personal ID "never before any shop has done that" (The explanation: they need to check that credit card is legitimately mine) which sound very odd, so, obviously, my bank suggested not to do it. Well, I wrote back to them explaining why I cannot send sensitive personal information and requested to cancel the order, asking also about when my refund could be expected. However and suspiciously, they answered, asking again to send them a copy of my Passport or driver's license, absolutely ignoring my request to cancel the order, raising my concern even more. I asked again to cancel the order in the next email, but I don't know when the next answer will come. I also went to the website and made the request to cancel the order in support. Now I am waiting, and I hope it resolves without the need to call my credit card help desk. Maybe it is a legit shop, who knows; however, the situation is very odd to say the least, in any case, and as friendly advice, don't make my same mistake and avoid the risk.
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I can understand what you’re saying, kind of. But they have to make sure you are genuine and not using a stolen card.
They take PayPal. All problems solved. If you do t have it, get it. Problems like this won’t happen (obviously if the company accept papypal).

You might want to say hi and introduce yourself and let people know your photography interests before letting everyone know your bad experience. I think people would be more sympathetic and helpful.

No excuses me, I have to go to an Apple forum and complain about the 600 quid they wanted when I got it done for £215
 
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