not impressed new printer photos

[steunited]

just bought the HP 6510 all in one to replace my HP 6180 all in one as its smaller and has the airprint facility for my ipad 2.
the printer itself is fast but the quality of the prints whilst not bad are not as good as the 6180 which i have had for about 4 years.
i think this is due to the fact that HP have got rid of light magenta and light cyan.
really thinking about trying for a refund but don't know if currys will do that as i have used it but it was the only way to find out.

 

[jonbeeza]

Not sure about Currys, but I have taken things like laptops camera and tvs back to Comet. I simply said the quality of the product was very poor etc, and I did get a refund. I got a refund on a laptop a couple of months ago from Comet after I had used it, I am not sure if Currys and Comet are under the same umbrella. But if they are related to Dixons PCworld, you may not get a refund :shrug:

I suppose you will have to go and ask them

 

[BlackCloud]

Currys, Dixons and PCW (but not Comet) are all part of DSG group and notoriously difficult in getting a refund. Not sure they are obliged to anyway as it's not a faulty item, and it's not distance selling so I think it is just hard luck. Sounds to me that you have bought a lesser model if there are two inks less which means you are unlikely to get the fuller gamut of colours the older model produces. Might be a money back guarantee clause or something like that ?