Nikon UK Service Centre ??

Phil White

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At the beginning of July i returned two batteries to be exchanged for ones that are updated to suit my D500. I received a letter saying they had received the batteries and on the letter is my Request ID and Customer Number so i am able to log in and see the progress.
As already said this was back in July and every time i log in it says its still in progress so i contacted them by Email a week ago with my details and they have not replied as yet.

Surely things don't take this long to do and I'm surprised that they have not kept me up to date.
 
I agree they should not, is there a number you can contact them on?
 
Just got my D500 back after 43 days there ... no parts replaced just cleaned and various adjustments, I thought that was bad!
 
Shocking just for a battery replacement. Nikon need to sort their s*** out tbh.
 
July?!

That’s 3 months....if it’s Canon I’d kick up a fuss if it’s not done after 3 days!
 
Nikon Service, Kingston :)

Apologies I meant to ask why it was sent in for service.

As an aside, given you are a regular visitor to Slimbridge, would you recommend any month over the winter as being the best? The more times I visit, the more times I enjoy the location.
 
Apologies I meant to ask why it was sent in for service.

As an aside, given you are a regular visitor to Slimbridge, would you recommend any month over the winter as being the best? The more times I visit, the more times I enjoy the location.

It went in as I was experiencing heavy battery drain ... Nikon say it should give 1240 shots (approx) and I was getting 500-600.

Slimbridge is great anytime of the year but has been at its quietest in the last couple of weeks while staff have been preparing for the over-wintering birds.
The next few weeks should see the arrival of the Bewick's Swans and we are already seeing an increase in Teal, Wigeon and other duck species as well as a few of the smaller visitors such as Redwing & Fieldfare.
 
As a counter point to the horrors in this thread they did recall work & returned both my d750s inside of a week. Same previous couple of times I’ve used them
 
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