Missing files Capture 1

[Speedy136]

Had a strange thing happen when uploading to capture one a couple of times in the last week. Uploaded images as normal by starting C1 and inserting card. Press the upload x amount images button and wait till they upload, either flick to google and do something or check other stuff. When finished the upload I noticed there were about 30 out of 140 pics missing. They were there on the card and I could manually select them and drag them to the folder created by c1 in my c1 import master folder. Did notice that after I reset my camera over a week ago I had forgot to set it to lossless and the files were all uncompressed. Or could leaving C1 to upload and while using other things like google cause issues? Have noticed before that if I start to open C1 and flick back to google straight away that c1 does not load fully and the splash screen is just showing till I shut down google. Camera stuff stressing me out lately lol. Windows pc i5 32mb ram with over 2tb free space to drive I import to. Up to date C1.
Anyone had similar?
Thanks

 

[myotis]

Had a strange thing happen when uploading to capture one a couple of times in the last week. Uploaded images as normal by starting C1 and inserting card. Press the upload x amount images button and wait till they upload, either flick to google and do something or check other stuff. When finished the upload I noticed there were about 30 out of 140 pics missing. They were there on the card and I could manually select them and drag them to the folder created by c1 in my c1 import master folder. Did notice that after I reset my camera over a week ago I had forgot to set it to lossless and the files were all uncompressed. Or could leaving C1 to upload and while using other things like google cause issues? Have noticed before that if I start to open C1 and flick back to google straight away that c1 does not load fully and the splash screen is just showing till I shut down google. Camera stuff stressing me out lately lol. Windows pc i5 32mb ram with over 2tb free space to drive I import to. Up to date C1.
Anyone had similar?
Thanks

Not something I am aware of (but I'm on a Mac), Is it safe to assume you mean "Chrome" when you say "Google"

I tend to walk away when ingesting (NEFs and RAFs) into C1, but Chrome will almost always be open in the background.

This sounds like a question for C1 support, I'm not aware of it cropping up in the C1 groups I'm in (but I could easily have missed it).

As a thought, and I'm sure you will have thought of this, they aren't files you have already ingested, and you have C1 set up to not import duplicates. The other option, in the import dialogue (but can't remember where) is to select which formats you import (e.g. you can choose to not to import JPGs etc)

Probably of no help, but it's all I can think of.

 

[Speedy136]

Not something I am aware of (but I'm on a Mac), Is it safe to assume you mean "Chrome" when you say "Google"

I tend to walk away when ingesting (NEFs and RAFs) into C1, but Chrome will almost always be open in the background.

This sounds like a question for C1 support, I'm not aware of it cropping up in the C1 groups I'm in (but I could easily have missed it).

As a thought, and I'm sure you will have thought of this, they aren't files you have already ingested, and you have C1 set up to not import duplicates. The other option, in the import dialogue (but can't remember where) is to select which formats you import (e.g. you can choose to not to import JPGs etc)

Probably of no help, but it's all I can think of.

Thanks for the reply Graham, they were files I took that day and it was the last of the images on the card. I will try another card and next time leave Chrome closed. The only new thing to me was the files were uncompressed as I forgot to switch back to lossless after a reset. I presume the card is ok as the file structure wasn't corrupted when I copied and pasted from the card to the import folder. Hopefully just one of those things, but I will be keeping an eye on future imports.

 

[myotis]

Thanks for the reply Graham, they were files I took that day and it was the last of the images on the card. I will try another card and next time leave Chrome closed. The only new thing to me was the files were uncompressed as I forgot to switch back to lossless after a reset. I presume the card is ok as the file structure wasn't corrupted when I copied and pasted from the card to the import folder. Hopefully just one of those things, but I will be keeping an eye on future imports.

If it was files at the end of the ingest, that coincided with a change in file type, I wonder if C1 sets up the file type at the beginning of the ingest, and then stops if the file type changes.

Hopefully, as you suggest, it won't happen again.