Lencarta Kit - Questions

donkeymusic

donkeymusic

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Hello, made a post recently about looking for home studio kit and looking around at options and availale funds i think i have decided on the Lencarta kit.

Lencarta seems to be used by a lot of TP members and seems to get good feedback, however today though i would just search for Lencarta on here and see what else i could find out about them. Two threads stand out regarding delivery incorrect orders.

I dont have the best patience and like items to arrive on time and complete, If i was to order from Lencarta and the items are listed as in stock, Am i likely to get it all together?

Secondly what is the best method for ordering, via the website or via Garry on here?

Also wondering what the background for Lencarta kit is? are they are spin off company from a larger company?

Any advice is much appreciated.

Thanks
 
I saw the same thread you have, at least i imagine they are the same ones.
After much deliberation i decided to give them a go. Though i did contact Garry here first regarding what i wanted to order, i placed the order through the lencarta website, Garry was kind enough to keep me up to date with the status of my order on here.

There were a couple of items within my order that were listed as out of stock, but these were sent out separately later so did not delay the bulk of the kit. I would suggest contacting Garry before placing your order if any of the kit you want is shown as out of stock.
 
Like any Company with a large product range, some items do sell out and if we haven't managed to keep the website updated with the current stock (which can happen when people have custom made kits) then we can, very occasionally, sell items that don't physically exist. That happened with umbrellas once, and my guess is that one of the posts you mention was about a customer who complained bitterly that he hadn't received his umbrella (even though he had already been given a refund for it).

As for the history of Lencarta - no, it isn't a spin off. Lencarta spent the first 10 years or so selling a less comprehensive range, during the last couple of years it's increased the range and (as you've found) has a good reputation for both quality and customer service.

It's best to order direct from the website, that way you'll only be giving your card details to your own bank and not to a total stranger, but feel free to ring me if you want any advice.
 
I got a kit just after Christmas I was very happy with the service and the delivery arrived the next day with everything included. The quality of the items is very good, nice sturdy bits of kit.
 
garry would it be possible to drop you pm to dicuss what i think i may need?

thanks
 
Garry think im gonna be ordering the kit this weekend, just wondering what the delivery time is?

Have some items been removed? the one i was considering has that stopped being supplied or just out of stock?

cheers
 
donkeymusic said:
Garry think im gonna be ordering the kit this weekend, just wondering what the delivery time is?

Have some items been removed? the one i was considering has that stopped being supplied or just out of stock?

cheers
Click to expand...
The 600 head is out of stock (will be for about another 4 weeks) but everything else is in stock and on sale.
There is one small difference - nearly all kits now have a 3-head bag included free, so may 'look' a bit different, but prices and descriptions etc are unchanged.

Delivery: order by about 2 pm for same day despatch, normally delivered on the following working day.
 
just to let anyone know who is interested in ordering from Lencarta, that i ordered before two on wednesday and the kit arrived first thing this morning, the kit all looks great, and solid and cant wait to get it set up.

cheers
 
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