For my 2p then - of course this survey has to be false somewhere, I don't believe there's a bad camera made these days, nor has there really been one for the last 20 years - true some are 'better' than others, but it's only minor differences usually
What made me chuckle with this one is that JD Power surveys usually make the industry sit-up and take notice - certainly car-makers love/loathe JD depending on where they come in the survey; and much has been done to improve as a response
I really can't image why Nikon are so far in front
As for the 'DD grow up' comment... this link was passed to me by a club member who's 70 yrs old, and in most clubs the Canon/Nikon sides wage war whenever possible all in good humour. Tomorrow is a club comp, and the C/N debate will raise its head again depending on who wins, and in my club at least the Canon people are better at mud-slinging than the (fewer) Nikon ones
Isn't pointless rival banter fun really? It's a constant source of amusement in our club at least, and I'm usually on the losing end


so it's nice here to have some [PLEASE DON'T TRY TO BYPASS THE SWEAR FILTER] in support - cheers JD