HELP - RAW file problem.

wippers

Suspended / Banned
Messages
2,534
Name
Gareth
Edit My Images
Yes
Hi - I have a Canon 50D and always shoot in RAW mode and open the images in CS3 via the standard Adobe RAW editor.
Here's where my problem starts - Borrowed a friends Canon 5D to take some shots at an event. Changed the format to RAW before shooting, but now I've come to edit the images, even though they upload into Bridge (mac) and are CR2 files (same as my 50D shots), it keeps saying "Photoshop is unable to recognise this file".
I now have nearly 300 images I can't don anything with! :thumbsdown:

Does anybody know what's happened?
 
You will need a later version of camera raw, not sure what that is for CS3 but for CS4 its 5.7
 
You can always download the free DNG converter from adobe and then the DNG files should open in CS3
 
I've checked for updates for my CS3 and it says there aren't any. :shake:

Also, how come the CR2 files from the 50D open fine but the CR2 files from the 5D do not? :thinking:
 
A 5D requires camera raw 3.3 which you should have, a 5d Mk2 requires 5.2 which is cs4 only.
If you have the correct version of ACR then iam stumped
 
You could always pull down the 30 day eval of Lightroom, pull the shots into there, then right click, edit in Photoshop.

Long way around I know but that might help.
 
From memory, the 50D post-dates the original 5D (in release date terms.)
So, if your ACR will open 50D CR2 files, it should also open 5D CR2 files - unless...
It's a 5DmkII we're talking about which I believe came after the 50D.
Therefore, if the latest version of ACR compatible with CS3 won't open the 5D files, you have a number of options.
1. Check you have the latest version of ACR compatible with CS3.
2. Upgrade to CS4 or above.
3. Use Canon's own DPP and export.
4. Use Adobe's DNG converter.
 
Cheers for the info guys. It's a 5D MKII so have upgraded to CS4 which I was planning to do soon anyway. Apparently get a free upgrade to CS5 next month so hopefully that will resolve the issue!:thumbs:
 
you could of course have used the canon software DPP - then if you didn't have the right version you could have updated that FOC
 
Back
Top