Has anyone received a RM Special Delivery today?

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kinetic_images

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Which was posted on New Years Eve? I'm expecting something, but no sign of it today and no tracking information available :(
 
nothing i think they are closed , i,m waiting on stuff as well.

do you have a rm tracking number.

its likely they whistled in your letter box then legged it. A card will mysteriously appear on the matt monday afternoon !!
 
I sent a RMSD on 31st that has not arrived. I feel bad as it has a lens in that I suspect the recipient would want to play with. We do have some tracking and I spoke to RM who were pretty unsympathetic.

I have no objection paying for a premium service, just hate it when they let you down - the offer of a refund of postage does not really do it.

Chris
 
Yeah I have a tracking number, but it says no information is available and the buyer has requested a refund as the tracking number isn't even in the Royal Mail system!
 
Well today is a post day so it should be fine.
I'd start by calling the tracking line in 0845 9272100 to see where it is, and if not joy take it up with your post office.
 
Unless you paid for delivery before 9:00AM. Parcels are guaranteed to arrive before 13:00PM. You may be fortunate to get a Saturday delivery. RM tracking no.s will only let you know when a parcel has reached it's destination. It won't tell you where the parcel is at any other time. It also depends how late in the day the item was taken to the Post Office, too late and you'll miss the next day delivery.
 
Irem was posted early AM on the 31st, with guaranteed delivery by 02/01/08 by 1pm. Seems like they're having problems
 
nilagin said:
Unless you paid for delivery before 9:00AM. Parcels are guaranteed to arrive before 13:00PM. You may be fortunate to get a Saturday delivery. RM tracking no.s will only let you know when a parcel has reached it's destination. It won't tell you where the parcel is at any other time. It also depends how late in the day the item was taken to the Post Office, too late and you'll miss the next day delivery.
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Whenever I have had a parcel delivered by RMSD it has given more information than you claim it does, there are a few stages IIRC 1, it has been received at the post office, 2, it has left and is in transit, 3. it has been received by you local sorting office and is out for delivery before the guaranteed delivery time.

Unless you are referring to "Recorded Delivery" which has a reference number often mistaken for a tracking number and is only of use to the sender to prove it has been delivered.
 
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kinetic_images said:
Irem was posted early AM on the 31st, with guaranteed delivery by 02/01/08 by 1pm. Seems like they're having problems
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Check your reciept, does it definitly say guaranteed?
 
As long as you have the reciept proving postage, and guarantee then you have fulfilled your seller obligations. Yea, it is a bit pants that royal mail goofed - but I believe there is recompense if it does not get there in time.
 
I had something delivered RMSD Friday morning that was posted Wednesday morning.
 
dammit. Postman did a ninja knock this morning, so no b****r heard him, otherwise i would have had post today
 
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