Happy day to bad day new lens

[blinkerz]

I ordered a 70-200 2.8 IS, went to post office today and picked up and got a standard 2.8 lens. Anyone had this sort of problem before

 

[IanC_UK]

i would speak to the seller striaght away and get it changed ! specially if you paid for a IS lens.

 

[blinkerz]

im guessing return postage will be alot, quite heavy lens, really annoyed , was hoping to get some good shots this weekend

 

[IanC_UK]

if they sent you the wrong item they should refund postage as its not your fault its not the right one

 

[blinkerz]

Cheers Ian, i feel slightly better, i took photo of lens box ASAP and sent with email. Hopefully get this sorted soon

 

[Jonnyreb]

Who did you buy from? I've had a couple of occasions where the dealer has arranged for collection of the lens at the same time as delivering the correct item - WarehouseExpress are good for this!!

 

[Wile E. coyote]

Knightmare :bang: , hope it all gets sorted. Like Ian says they should refund the postage.

 

[blinkerz]

i ordered from kerso , i dont know how this mistake can happen, cause the invoice has copied number from the box etc..

 

[King_Boru]

Keep us informed as to how you get on.

Hopefully you get it sorted

King.

 

[Chuckurbarla]

Kerso has had such good things said about him here that I would be very hopeful for you. Fingers crossed for you.

 

[Shorn]

Any update on this yet ??

 

[busterboy]

Very rare for this to happen with Ian Kerr..

I know you will get it sorted once you said the name kerso..

Keep us informed..

 

[blinkerz]

Kerso sent a response on Friday and acknowledged the problem and will refund postage, been waiting today (Monday) for some feedback for further instructions. I hope i get a response soon, as i will be going out on Saturday and wish to try the new lens, this doesnt leave much time.

Its annoying problem which i hope wont drag out too long