Gary Edwards (Lencarta)

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George.
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We recently needed to purchase some lower powered studio flash units as we have a lot of smaller product type shots to do.

Our normal equipment is far too powerful to get the lights in close enough without using ND filters etc, which is something we didn't want to do as a lot of this stuff will be shot on a 5 x 4 monorail camera using a maximum aperture F5.6 lens. And when trying to view a scene on a ground glass screen, upside down, and reversed, you really don't want an ND filter on the front of the lens.

Anyway I had to get my Dad (who is a very experienced commercial tog) to locate and order up the equipment as I was away on business. He got in touch with Lencarta and spoke to Gary Edwards at some length and through their discussions decided to order from them. My Dads comments were roughly as follows.

"When I spoke to Garry Edwards the first thing that struck me was the amount of time he was prepared to talk things through with me, our conversations were not rushed in any way and it is obvious that this guy knows what he's talking about. It was so nice to speak to someone that was on the same wave length as myself. We spoke about the work we needed to do and all the Lencarta equipment and what would be most suited to our needs, and also about shooting with monorail and view cameras".

When the equipment arrived the day after ordering we were very impressed first with the way it was all packaged and then with the overall quality. The flash units are very consistent with their output, the soft boxes produce a very even soft light, and the stands & boom arm are as good if not better than anything we have used before. So from us it's a big thank you to Gary Edwards and Lencarta for service that was second to none.(y)

George.
 
So nice to see someone, taking the time, to compliment someone. Certainly sounds like Gary deserves the praise.


Thanks John, I didn't actually get to speak to Gary myself but my old Dad doesn't dish out praise unless its worth it, and he's no donkey when it comes to business.(y)

George.
 
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I have also recently bought a lighting kit from Lencarta and the service has been superb. Had a bit of an issue with the courier, emailed Lencarta CS on Saturday (Easter Weekend) thinking I will get an answer on Tuesday but to my surprise Garry replied an hour later and resolved the issue.

A massive THANK YOU to Garry from me too.
 
We recently needed to purchase some lower powered studio flash units as we have a lot of smaller product type shots to do.

Our normal equipment is far too powerful to get the lights in close enough without using ND filters etc, which is something we didn't want to do as a lot of this stuff will be shot on a 5 x 4 monorail camera using a maximum aperture F5.6 lens. And when trying to view a scene on a ground glass screen, upside down, and reversed, you really don't want an ND filter on the front of the lens.

Anyway I had to get my Dad (who is a very experienced commercial tog) to locate and order up the equipment as I was away on business. He got in touch with Lencarta and spoke to Gary Edwards at some length and through their discussions decided to order from them. My Dads comments were roughly as follows.

"When I spoke to Garry Edwards the first thing that struck me was the amount of time he was prepared to talk things through with me, our conversations were not rushed in any way and it is obvious that this guy knows what he's talking about. It was so nice to speak to someone that was on the same wave length as myself. We spoke about the work we needed to do and all the Lencarta equipment and what would be most suited to our needs, and also about shooting with monorail and view cameras".

When the equipment arrived the day after ordering we were very impressed first with the way it was all packaged and then with the overall quality. The flash units are very consistent with their output, the soft boxes produce a very even soft light, and the stands & boom arm are as good if not better than anything we have used before. So from us it's a big thank you to Gary Edwards and Lencarta for service that was second to none.(y)

George.
Many thanks for this, we do our best. My guess is that we're the only lighting Company that actually knows what a LF camera is, let alone how to use the movements for product photography.
He does try his best to be a miserable old sod, but we all know deep down he's a top bloke.

Now can we get this locked so he'll not see it. :D
Too late, I've seen it:)
I have also recently bought a lighting kit from Lencarta and the service has been superb. Had a bit of an issue with the courier, emailed Lencarta CS on Saturday (Easter Weekend) thinking I will get an answer on Tuesday but to my surprise Garry replied an hour later and resolved the issue.

A massive THANK YOU to Garry from me too.
You must have caught me on a good day...
 
I'll second everything the OP said, In fact I forgot to post a similar thankyou on the forum after I bought a smartflash 2 kit.
Everything arrived the next day, two lightstand boxes were strapped together with signs of damage and a hole (to boxes only), I emailed Lencarta to let them know and received a very fast reply from Garry.
All turned out OK, nothing inside damaged and everything worked fine.
Such a good company on so many levels, Excellent products at really good prices, excellent next day delivery, and super fast replies to emails.
If only every supplier was this good!! (y)(y)(y)(y)(y)(y)(y)
 
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