Box Brownie
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Hi all
I mentioned in another thread that I was getting a new(to me) Kuga, which I have done and for the few miles so far driven I am delighted with it
But something I failed to realise or appreciate was not 'right' about it, I have taken up with the dealer as follows:-
History for me ~ my PX car was a 65 plate Ford Focus and this had a plastic engine cover (shroud) over the top of the engine................presumably for dust protection and additional noise reduction.
Upon first inspection of the Kuga I noticed that it had no such cover but surmised that 'oh, well different model = different different 'finishing'......'???
However, the manual shows a diagram with such a cover on all the engine types, petrol and diesel in the car
and I have since found some engine bay photographs of the Kuga showing the presence of the covers.
I have had an initial answer of "...........................that when certain Model Year EcoBoost 1.5L Petrol engine Kuga were built (this is something that we have observed before), they were not fitted with these from the Factory and this would be an inconsistency with some other Model versions and with the User’s Manual that shows a cover." Now, this comes across as 'we don't know' and the reply goes on to say that the part is not listed on their internal systems as available to be sold by them but he will investigate further as to spares parts availability?
So either they are trying to cover it being "missing" by a pile of BS or indeed Ford sometimes in the manufacturing of the Kuga and other models have not fitted those engine covers!
Knowing how complex motor manufacturing is, surely the VIN number will associate with the "build number" audit trail and be able to show/prove whether I am being told the truth or not as the case may be but who do I write to independently to ask the question?
TIA for any insights and/or feedback
PS @nilagin have you any insight on this one?
I mentioned in another thread that I was getting a new(to me) Kuga, which I have done and for the few miles so far driven I am delighted with it
But something I failed to realise or appreciate was not 'right' about it, I have taken up with the dealer as follows:-
History for me ~ my PX car was a 65 plate Ford Focus and this had a plastic engine cover (shroud) over the top of the engine................presumably for dust protection and additional noise reduction.
Upon first inspection of the Kuga I noticed that it had no such cover but surmised that 'oh, well different model = different different 'finishing'......'???
However, the manual shows a diagram with such a cover on all the engine types, petrol and diesel in the car
I have had an initial answer of "...........................that when certain Model Year EcoBoost 1.5L Petrol engine Kuga were built (this is something that we have observed before), they were not fitted with these from the Factory and this would be an inconsistency with some other Model versions and with the User’s Manual that shows a cover." Now, this comes across as 'we don't know' and the reply goes on to say that the part is not listed on their internal systems as available to be sold by them but he will investigate further as to spares parts availability?
So either they are trying to cover it being "missing" by a pile of BS or indeed Ford sometimes in the manufacturing of the Kuga and other models have not fitted those engine covers!
Knowing how complex motor manufacturing is, surely the VIN number will associate with the "build number" audit trail and be able to show/prove whether I am being told the truth or not as the case may be but who do I write to independently to ask the question?
TIA for any insights and/or feedback
PS @nilagin have you any insight on this one?






or :banghead: or
or
but whatever they say, every time I see it on the drive I am pleased I bought it