Fixation...

Nothing on their website, but I guess there wouldn't be if they just made the sale. I sure hope the quality service continues (or gets a bit cheaper!)
 
Interesting, I wonder if that will effect the repairs to grey imports
 
I don't know - as Wex very proudly deal solely in UK stock and have a vested interest in selling UK stock would it be beyond reason that they might only repair UK stock? Damaging to the business they bought but good for their main one.
 
boyfalldown said:
why would it?
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Well I'm guessing because grey imports have probably had quite an effect on WEXs core business, that said to buy a company and then snub a section of its customers would be akin to cutting of your nose to spite your face, so I doubt WEX will change the day to day operations of fixation...I do wonder if down the line they will slowly change the branding of fixation to tie it into the WEX branding maybe starting with adding tag line of Fixation (a WEX company) and eventually becoming WEX Repairs
 
JohnN said:
I don't know - as Wex very proudly deal solely in UK stock and have a vested interest in selling UK stock would it be beyond reason that they might only repair UK stock? Damaging to the business they bought but good for their main one.
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Fixation don't sell grey either. It is beyond reason though that you'd turn away paid repairs.
 
^^^ Exactly. There's a reason that I posted this in the Pro Forum, rather than the general areas.
 
MWHCVT said:
Well I'm guessing because grey imports have probably had quite an effect on WEXs core business, that said to buy a company and then snub a section of its customers would be akin to cutting of your nose to spite your face, so I doubt WEX will change the day to day operations of fixation...I do wonder if down the line they will slowly change the branding of fixation to tie it into the WEX branding maybe starting with adding tag line of Fixation (a WEX company) and eventually becoming WEX Repairs
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Yeah, that does make sense.
 
Got a source for the acquisition info?
Before purchasing grey a month ago, I asked fixation if they would repair it and they said yes. Will be interesting to see if that changes.
Also, I had multiple failed attempts to correct an AF issue and damage caused to my gear by WEXs last repair company. Still an ongoing issue. Maybe I wasn't the only one.
 
dbr1066 said:
Nothing on their website, but I guess there wouldn't be if they just made the sale. I sure hope the quality service continues (or gets a bit cheaper!)
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Cheaper repairs would be nice.

£100+ to clean inside the front glass of a 17-55mm?! No.
 
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