FAO Sonyalpha users

StephenJ

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Stephen
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A friend of mine has a SonyAlpha DSLR (unsure on model) and has noticed that recently the on-camera screen is chopping the top and bottom of his images with a black line (as if not viewing in full screen mode). I and he have both had a play about with the 'view' button and anything else it could obviously be but to no avail.

If anybody knows where we might be going wrong please let me know, Any help would be greatly appreciated.
 
My guess is that s/he has the camera set to 16:9 format, which would put black bars at the top and bottom of the picture. Instead, 3:2 is what s/he wants. If you go into the menu and find "Aspect Ratio" it can be changed.
 
My guess is that s/he has the camera set to 16:9 format, which would put black bars at the top and bottom of the picture. Instead, 3:2 is what s/he wants. If you go into the menu and find "Aspect Ratio" it can be changed.

Thank you, will get him to give it a try later.

:thumbs:
 
That's normal isn't it? I think it is on mine. You have a display button that you can press to show info and the picture, or small pictures at the top and the main at the bottom. Or just the picture on the screen on it's own. If it's on it's own it won't fit the screen top and bottom. Probably due to the size of the LCD screen.
 
Yeah if you take a picture then press the play button you get that picture on it's own, this is when the problems occuring. He said it's only recently started happening.
 
Hmm. I'd try resetting the camera back to the factory defaults. That's buried somewhere in a menu. If it still does it and he thinks it shouldn't then I'd pop along to the retailer with it and get their opinion with a view to getting a replacement/repair depending on age of camera.
 
Hmm. I'd try resetting the camera back to the factory defaults. That's buried somewhere in a menu. If it still does it and he thinks it shouldn't then I'd pop along to the retailer with it and get their opinion with a view to getting a replacement/repair depending on age of camera.

Will recommend this, thank you.
 
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