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Just thought it would make a change to have a positive NHS thread, I suffer from Sleep Apnea and while I'm from the midlands I'm treated by St Thomas' in Westminster as frankly their respiratory unit is one of the best and I ended up being transferred to their from my local hospital when seriously ill a few years back
Anyhow no need for a life story, my respirator that I need to use when sleeping developed a fault on Sunday and wouldn't turn on so I spent the night with some awful sleep and feeling utter crap, first thing I phoned the respiratory unit to report the issue, but the tech support was working in the ward so called me back ten minutes later....I described the issue, and no debate on sorting the issue, he arrange a motorcycle courier to collect a replacement machine from the hospital, and deliver it to me here in Warwickshire and return the faulty respirator to the unit...so by 3pm this afternoon I had a new respirator and could go to sleep for a little bit...
So a big thumbs up to St. Thomas, and specifically the Lane-Fox Unit, once again you've proved just how fantastic you are
Anyhow no need for a life story, my respirator that I need to use when sleeping developed a fault on Sunday and wouldn't turn on so I spent the night with some awful sleep and feeling utter crap, first thing I phoned the respiratory unit to report the issue, but the tech support was working in the ward so called me back ten minutes later....I described the issue, and no debate on sorting the issue, he arrange a motorcycle courier to collect a replacement machine from the hospital, and deliver it to me here in Warwickshire and return the faulty respirator to the unit...so by 3pm this afternoon I had a new respirator and could go to sleep for a little bit...
So a big thumbs up to St. Thomas, and specifically the Lane-Fox Unit, once again you've proved just how fantastic you are
and feel great for it, I think it's been failing/not operating correctly for a few weeks