Error 99: takes longer to fix than heart bypass surgery

Kiwi Jaz

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Jarod
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I have come down with a case of Error 99.

My camera no longer boots. I have a case of a stuck shutter.
I have tried all of the usual tricks to fix it (using an eraser on the contact points of the body and lens, removing the battery and leaving it out for 20 mins, removing the memory card and lens etc).
I can see the shutter is stuck and can hear the motor trying to engage as soon as the battery is inserted (even with the power switch off).

I have a dilemma:

Do I get it repaired? (I believe this can be very expensive and often more than the camera is worth).

Do I replace the camera? I feel I am at the point where my camera is now my limiting factor. I have purchased high quality glass but now feel I am at the limit of my 450d's AF, ISO etc
If I were to replace it, I would probably look at getting a used 40d. My wife would not be happy with me buying a used camera body and would argue that I am liable to get the dreaded Er99 again.
I would argue that it is such a common problem with Canon camera's that even if I were to buy a new one, I would probably be at risk of it eventually.

Judging from what I have read online, it is likely to take 6 weeks to repair. Am I the only one who finds this ludicrous? Heart bypass surgery takes 3-5 hours and I can fly to NZ from the UK in 36 hours, but to replace a camera shutter takes 6 weeks? :cuckoo:

Do I even think about going for a micro 4/3rds camera?
Going on vacation now has a photography equipment focus. I take so much gear and walk around with such large lenses that it takes the focus away from the holiday.

Maybe I would get the same results with a smaller camera. (I have over 1100 photos on flickr and have not made explore!, so maybe lens size has nothing to do with it) :lol:

I have had the 450d for over 2 years so believe it is out of warranty. But if the shutter is rated at a life expectancy of 50,000 and if I have shot less than that, would I expect it to be repaired under warranty or is that just a marketing figure?

I take very good care of my equipment and believe this fault is nothing to do with how I have cared for my camera. I feel a little nervous about spending more money only to experience the same error 99 in future. Perhaps i am just unlucky but the fact that so many other people have reported these faults online makes me nervous. Do Nikon users also experience similar faults?
 
Why dont you give Cannon Elstree a ring and find out for sure the cost and time to do the repair.
 
Replacing a shutter on a 450d would be nearly as much as the camera is worth wouldn't it, and if you feel its time to upgrade, do it (if that's economically viable for you). I'd hazard a guess a new shutter with labour would be £250+ if the cost of replacing the mirror box in my D2x wad anything to go by..... that was .£350, with £100 being for regripping it. Mine was done by Fixation, who are brilliant..... turnaround on mine was about five days from me posting it to it coming back to me.

I don't know if nikons throw up as many errors.... used to have a lot of err99 warnings on my old 10/20/30Ds but then again, at least the camera is giving a hint to what's wrong, although that's no help if its a costly repair.

As for the shutter going..... Like anything, life expectancy is academic.... some go forever, others not so. I had a 10D that is still going strong for someone else now. Think the shutter is rated to 100,000 but its probably done twice that without missing a beat. :)
 
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Many thanks for the replies guys. I will get a more accurate quote and take it from there. If it is going to be around £250, I think I might go the upgrade route to a used 40d and just hope that I don't have the same trouble again - but I am still very nervous as it is a lot of money for me.
Thanks again.
 
It's a shame this is such a vague error message. Surely in this day and age a company as technologically advanced as Canon could incorporate proper fault diagnosis into their cameras...... My old 400D occasionally pops up the err99 but thankfully it's always been a case of mucky contacts (electrical, not social).

Oh, and I wouldn't take your inclusion or not in Flickr's "Explore" as any sort of judgement on your photography - Explore is a fickle mistress. One day she favours, the next she scorns.......
 
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I charge £170 on a 450D shutter and £120 on a 400D
 
I charge £170 on a 450D shutter and £120 on a 400D

Sam just out of interest do you have a background in Canon repairs?? reason I ask is I have a canon 400mm F5.6 and the rubber seal on the lens hood has broken making the hood stuck
it is stuck half way out so I just left it (as is) and never bothered getting the new rubber seal
so would be intersted to know what experience you have with Canon equipment
please feel free to email or PM
Cheers
Chris
 
Do I even think about going for a micro 4/3rds camera?
Going on vacation now has a photography equipment focus. I take so much gear and walk around with such large lenses that it takes the focus away from the holiday.

This is one of the reasons i switched to m43, although there was nothing wrong with my Nikon.

The quality might be be quite as good as a dslr, but will you really notice it? Is it just going to be for holiday shots?

Then, you have obviously invested a lot in expensive glass, which is what i did after everyone said "get glass" , then I saw the light and bought into the Lumix m43 range. It can be quite challenging using a smaller camera and less lenses, but I think it makes you think about your subject more, and if you aren't a Pro or Pap for a living, do you need all that expensive gear?

Allan
 
This is one of the reasons i switched to m43, although there was nothing wrong with my Nikon.

The quality might be be quite as good as a dslr, but will you really notice it? Is it just going to be for holiday shots?

Then, you have obviously invested a lot in expensive glass, which is what i did after everyone said "get glass" , then I saw the light and bought into the Lumix m43 range. It can be quite challenging using a smaller camera and less lenses, but I think it makes you think about your subject more, and if you aren't a Pro or Pap for a living, do you need all that expensive gear?

Allan

This is what I am wondering too. Like you say: will I notice the quality difference? Most of my photos are viewed at a small resolution anyway on Flickr or Google + and not blown up large and printed.

The size aspect is certainly very appealing with the m43.

The other consideration is that I am probably a target for muggers carrying around a big DSLR and white L series lens!
 
A brand new 1100d isn't going to be that much more than an elstree repair I reckon.
http://www.camerapricebuster.com/Canon_EOS_1100D_Body_pc.html

If a tap on the back hasn't worked (fixed my flashgun doing that) then I'd probably invest in a new or nearly new camera. I don't see the point of buying something which is as old as the model that has just failed on you...
 
Can you update to new version? may clear the error

Realspeed
 
Yo

Give Fixation a call, i think repair turnaround is less than a week.
If coming from south of London they're just outside the congestion zone.

John
 
On ebay you will get £90-130, if its with a lens and extras like battery and charger add another £30-40
 
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