Confused of Bristol

Bristolian

Bristolian

Suspended / Banned
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4,428
Name
Steve
Edit My Images
Yes
Hi guys,

I'm a pretty experienced home printer but am scratching my head over a problem I came across yesterday. I run an Epson R1400 A3+ printer and am using original inks with Epson Premium Glossy photo paper. My monitor is calibrated and I get excellent colour reproduction from the printer which has profiles for the papers I use.

I was asked to print a portrait of my grand-daughter yesterday. The image looks good on the screen so I set up the printer in the usual way (paper quality, correct profile, PS controls colour, no other frills) and hit the PRINT button.

YUK! The colours are all over the place :thumbsdown: Skin tones look like she's been sat out in the sun all day and got burned, clothes are very red saturated but the background shows no sign of a caste. No matter what I tried the result was the same yet when I printed a test card with all the same settings it looked just as expected. I also printed some landscapes later yesterday and they are great.

I'm completely flummoxed as to why this has happened.

Any ideas?
 
You've mentioned everything but the colour space for the image.

Could it be that's the problem, i.e. ProPhoto/AdobeRGB/sRGB etc.
 
Last edited:
Are the colour spaces of the two images the same?
Could be it needs converting before printing.

Theoretically everything should be colour space aware - except some windows applications.
What were you viewing the image in when it looked OK?

Did you take all the images?
These days you can set colour space in-camera, and can also get changed in PP or during export from LR.
 
18%grey said:
You've mentioned everything but the colour space for the image.

Could it be that's the problem, i.e. ProPhoto/AdobeRGB/sRGB etc.
Click to expand...

Hi Kelvin,

The image was taken in sRGB and that's the colour space I have CS6 set to so i don't think that's the problem.

Thanks for the thought though :thumbs:
 
DuncanDisorderly said:
Are the colour spaces of the two images the same?
Could be it needs converting before printing.
Click to expand...

Yes, bot colour spaces are sRGB, 8 bit.

Theoretically everything should be colour space aware - except some windows applications.
What were you viewing the image in when it looked OK?
Click to expand...

I was using CS6 yesterday but have tried IrfanView and LR4 today with exactly the same results.

Did you take all the images?
These days you can set colour space in-camera, and can also get changed in PP or during export from LR.
Click to expand...

No, it's not my image although it was taken with my camera. The camera colour space is set to sRGB as is all my editing software so i don't think it's that.
 
I had the chance to do a bit more experimenting today. Just to ensure I was getting consistent results I printed the image from IrfanView and LR4 - I'd been using CS6 yesterday - and the results are EXACTLY the same. So much so that I can't actually tell which program each of the resulting prints come from without looking at my notes on the back.

I think this eliminates the editing software as being the problem but leaves me with is it the image or the printer/driver?

As with yesterday, I have been printing some other images today - a mixture of subjects - as well and they are perfectly fine so I think that means it must be something odd about the image file itself. Am I missing something from my logic?
 
If it weren't for the fact you have used different software in your tests I would say the results you are getting scream double profiling.

Are you sure colour management is turned off in the printer driver and the correct printer profile is selected in CS6. It is so easy to over look one of these settings.
 
18%grey said:
If it weren't for the fact you have used different software in your tests I would say the results you are getting scream double profiling.

Are you sure colour management is turned off in the printer driver and the correct printer profile is selected in CS6. It is so easy to over look one of these settings.
Click to expand...

That was my initial thought too but I've checked and double checked and triple checked several times over now.

I think I'm going to get the image printed by a lab and see how it comes out.
 
Did you get any "Profile missmatch errors when you imported

You could try, converting it to sRGB, even though it is in sRGB. Then save it with a different name

Now print it and see if it is still off

re saving it with know parameters should eliminate anything that may be a bit "Iffy" .
 
John, that sounds like a reasonable thing to try ... I'll give it a go tomorrow.
 
Just thought I'd post a final comment on this.

I tried your idea, John, but it didn't make any difference :thumbsdown:

The print from DSCL is just the same! They can't explain it either so I give up.

I've managed to get a decent print by upping the brightness and reducing the colour saturation although it was trial and error ... and used up loads of paper and far too much ink even "experimenting" at 6x4 size.

Guess I'll just have to chalk it up to experience and move on :wave:

Thanks for all the suggestions/ideas folks :thumbs::thumbs:
 
Hi Steve, I have just finished working on some large images of my grand-daughter as well, so I know

how much these images can mean to you. I'm sorry you have not had a result yet.

If you are willing to email me the image/file in question maybe I might be able to see what's wrong.

This is not for any monetary gain, just idle curiosity and to see if I can help.

If you are willing, just message me and I will give you an email address to send it.
 
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