Canon Printer IP8750 7x5 Printing problem

[Mike54]

Hi. As per title, my printer will not print normally a 7x5 picture in "Normal" mode, ie with a border on all sides.
I have a ticket raised with Canon but I feel that will be going nowhere.
The print will not centre the image on the paper and insists on printing without a border on the Leading - Left Hand edge, and a wide border on the right.
I have tried printing from 3 applications, Photoshop, Afinity and Canons Print Garden, all give the same rewsult to a lesser or greater degree.
Having skimmed the 580+ manual I can find no reason why it will not print in a normal way, A4 and 6x4 do not seem to have the same problem, they are not perfect but okay.
I have set the image size to what Canon say is the safe print area, set the paper size and no change, no left border.

While typing this have just sent print to ny old brother printer, and its doing the same! could this be an Adobe problem?. The print preview is fine in all cases, it looks centre on the paper with borders all round. I am currently waist deap in ripped up photo paper.

 

[Mike54]

Correction - The Brother is printing fine it is purely a Canon Issue

 

[Box Brownie]

Can I just check something with you?

Have you sized your image to a 7 x 5 inch?

I could not see Canon 7x5 paper so what is the paper size you are using?

Depending on your answers, I wonder if you are trying to "fit" an image size onto the wrong(?) sized paper and hence the mismatch positioning (cropping?)

Edit ~ I stand corrected and note 13 x 18 cm paper is closest to 5x7 inches (12.7 x 17.8 cm)

If printing with a significant border i.e. more than the slight but uneven 3 & 2mm ones if the image "fits" the paper, there is some reduction in size to fit and create the border.

 

[Mike54]

Hi. I have cropped the image to 7x5, also slightly smaller to fit the Canon safe print area; the "image size" has been set in Photoshop to 7x5 inches and the mm equivalent, 240 and 300 dpi to see if it does something. It persist in printing the leadind edge up to the edge of the paper, i.e no border. It seems that the centre Image option is just ignored. I have unchecked "centre image" and added a border in the print option, it will then give a small border but crops the right hand edge. About the only thing I havn't done is to set the image canvas size a little larger on the left, set to trasparent and include it in the crop. What is really annoying is the the old Brother printer works fine, but the image quality is poor in comparrison.

 

[Box Brownie]

What are the pixel dimensions of the cropped image?

 

[Mike54]

7" x 5" at 300, 2100 x 1500 pixels, before resizing crop, 7x5 6000 x 4400 @ 300