If you own a Canon EF 100-400mm f/4.5-5.6L IS II there is an official Canon firmware update that you can do yourself.
See https://www.canonrumors.com/firmware-canon-ef-100-400mm-f-4-5-5-6l-is-ii-usm-v-1-0-7/
See https://www.canonrumors.com/firmware-canon-ef-100-400mm-f-4-5-5-6l-is-ii-usm-v-1-0-7/