Canon DPP crashing on opening and RAW Image Burst implementation

[Willid1]

Hello

I must start by saying I do not use Canon DPP but I needed it today to un pack some RAW Image Burst files from the horrid mess that is Canon's implementation of this system.

I know this works as I did have a play when I got my R7 back in 2023

So today I download all my files and in LightRoom the RAW Image Burst files are not visible, OK I thought LR just doesn't know what they are, looked in Explorer - not there either, so fired up DPP - also not there. The only place I can see them is in the camera??

So I went looking for the RAW Image Burst files I played with back in 2023 and I can see them in Explorer and they are huge files between 750MB and 1.02GB

I went back to DPP, clicked on the folder with these files in hoping to see the extraction tool working, and DPP crashed, and every time I've tried to open is since (it starts up still looking at the folder with the RAW Image Burst files in it ) it crashes immediately. I tried changing the name of the folder and even moving it to another location, and DPP still crashes won't open.

Doing a bit of searching it seems DPP crashing on opening is not an un common problem, but all the fixes I have seen have not worked in this case.

I could just sit there and extract all the images on the camera but that is very laborious and I just hate it when things don't work properly.

Apart from "uninstall DPP and never think of it again" does anyone have any ideas??

David

 

[Box Brownie]

I was going to suggest you look at using Fast Raw Viewer?

I note from the website that the R7 is supported but I could not find anywhere to download a sample of the RAW Image Burst File.

If you can upload somewhere for me to download I will be pleased to have a look at it for you? Alternatively, we could go to PM and I will give you my email so that you could send using WeTransfer ?

 

[Willid1]

Thanks for the offer Box Brownie

After a bit of a brainwave I realised I still had my old PC with DPP installed on it.

I tried the RAW image Burst tool on that and it worked - albeit rather slowly

That version of DPP was 4.17.10.0 - I went off to find a download and installed that version on my current PC

Success!! all of a sudden everything now works - so no idea who's fault it is why it was broken in the current Ver 4.19.0.0 but I don't care

And even when it's working the extraction tool will still only let you extract individual images :-(

Never had these sorts of problems in my B&W darkroom

This is part of the sequence - not BBC Life on Earth but I still wanted to see what I'd got, the point where I pressed the shutter was about 3 frames to the right just as it vanished under the water!




D

 

[Box Brownie]

Thanks for the offer Box Brownie

After a bit of a brainwave I realised I still had my old PC with DPP installed on it.

I tried the RAW image Burst tool on that and it worked - albeit rather slowly

That version of DPP was 4.17.10.0 - I went off to find a download and installed that version on my current PC

Success!! all of a sudden everything now works - so no idea who's fault it is why it was broken in the current Ver 4.19.0.0 but I don't care

And even when it's working the extraction tool will still only let you extract individual images :-(

Never had these sorts of problems in my B&W darkroom

This is part of the sequence - not BBC Life on Earth but I still wanted to see what I'd got, the point where I pressed the shutter was about 3 frames to the right just as it vanished under the water!

View attachment 445844


D

Glad you got it sorted, though it does imply that that newer version has an issue?

Reading your experience and about the Canon implementation of 'capturing of the preceding frames before the shutter is pressed' does sound a bit of a 'kludge' compared to the Pro Capture of Olympus/OM System and also possibly Nikon.

In my case with Olympus/OM I can simply see the frames and step through them in whatever software I have ......almost like a mini movie as most are shot at 50fps. NB I have yet to try to indeed use such sequences to make a movie.

 

[Brentor]

And even when it's working the extraction tool will still only let you extract individual images :-(

I also find that the Canon burst mode processing is not user friendly.