Canon 5dsr frustration!!!

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Muller1984

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Suzy
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aaaah, as the title says!! I feel like I want to pack it up and send it back and go back to my canon 6d!!
I’m using with 24-70 f2.8 ii and I’m just getting horrid out of focus blurry pictures!
It must be me. I had such high hopes for this camera and every review I read is glowing! I feel like I’m going to have to tripod it for everything now to get a decent shot!
 
Muller1984 said:
aaaah, as the title says!! I feel like I want to pack it up and send it back and go back to my canon 6d!!
I’m using with 24-70 f2.8 ii and I’m just getting horrid out of focus blurry pictures!
It must be me. I had such high hopes for this camera and every review I read is glowing! I feel like I’m going to have to tripod it for everything now to get a decent shot!
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Not had a problem with that set up...if not on a tripod keep a min
shutter speed of about 1/100 .... have you “ checked” the lens on another body..?
 
Could be shutter shake or possibly poor focus? Try shutter speed 1/200th - does that help? If so it’s shutter shake then try slowing the shutter to see what minimum speed you need. If it’s not that then try using liveview to focus. If that helps then you could try autofocus micro adjust. Hope this helps
 
Friend has a 5D Mk4 that he has had focus problems with; he has had the camera away being checked twice, the last service centre he reckons knows there is a problem but wouldn't say. He also states there are others with problems trying to get sharp pictures out of the body.
 
Fraser Euan White said:
Friend has a 5D Mk4 that he has had focus problems with; he has had the camera away being checked twice, the last service centre he reckons knows there is a problem but wouldn't say. He also states there are others with problems trying to get sharp pictures out of the body.
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Hope he gets that fixed soon. 5DM4 can achieve great results when it's working properly.
 
Need to know more about the images you are trying to get that end up blurry. Lighting, shutter speed, Iso etc
Can you post an example?

What happens when you manually focus on a well lit subject?
 
As above, we need to see some examples with all the EXIF details. Does your 24 - 70 lens produce sharp photos on your 6D, in similar situations?

Dave
 
I know it’s of no help but bought one in October and have had superb results with all my lenses mostly using the 24-105 mk1 lenses on a tripod and hand held. Hope you get it sorted.
 
I wonder how blurry the pictures are? If they're blurry when looking at a whole picture or perhaps when looking closely then that's a problem but if they're "only" blurry when pixel peeping that could be a product of the resolution revealing camera / shutter shock / hand shake that is hidden by lower resolution cameras.

So what sort of blurry is it?
 
newbie1 said:
Hope he gets that fixed soon. 5DM4 can achieve great results when it's working properly.
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As part of the service sheet they have re-calibrated the lens mount amongst other things so it definitely isn't user error. He took the camera away for a weekend using a Tamron 24-70 2.8 and hardly had any sharp pictures yet the lens was superb on his 5D Mk2 so it isn't user error, he has also tried the lens on another 5D Mk4 body and it works fine?

When I say the images weren't sharp it was quite obvious - they were not usable they were that far out of focus.
 
Hi Suzy, I don't do much handheld as always prefer a tripod but mine is very sharp. I think they suggest at least twice the focal length for the shutter speed though. As stated above , perhaps an image with the EXIF info will help. Otherwise I would suggest taking some images on the tripod and seeing what they are like for comparisons.


zeb said:
I know it’s of no help but bought one in October and have had superb results with all my lenses mostly using the 24-105 mk1 lenses on a tripod and hand held. Hope you get it sorted.
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Better than me Trevor, I had dreadful results with my 24-105 F4 mk1.
 
Fraser Euan White said:
He took the camera away for a weekend using a Tamron 24-70 2.8 and hardly had any sharp pictures yet the lens was superb on his 5D Mk2 so it isn't user error, he has also tried the lens on another 5D Mk4 body and it works fine?
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From what you've said it's possible the issue was autofocus microadjustment. YMMV, but I'd say not checking the AFMA is a sort of user error.

Similarly with the OP - we just don't have enough information to be able to work out what might or might not be causing his problems.
 
StewartR said:
Similarly with the OP - we just don't have enough information to be able to work out what might or might not be causing his problems.
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As Stewart says; we don’t have enough details to help her ;)

But there’s no reason that a 5dsr should be any less easy to use than the 6d
 
StewartR said:
From what you've said it's possible the issue was autofocus microadjustment. YMMV, but I'd say not checking the AFMA is a sort of user error.

Similarly with the OP - we just don't have enough information to be able to work out what might or might not be causing his problems.
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Hi Stewart - the auto focus micro adjustment was checked numerous times and it was checked at the first service - this was not the problem. The second service agent hinted that there was a known problem with the camera but wouldn't say anything more.
 
Phil V said:
As Stewart says; we don’t have enough details to help her ;)
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Oops! In my defence though, using the forum on a phone you don't see the user's real name under their avatar like you do on a proper computer. It takes 3 clicks to get to the info screen where the user's real name is visible. I was lazy.
 
Fraser Euan White said:
Hi Stewart - the auto focus micro adjustment was checked numerous times and it was checked at the first service - this was not the problem.
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Fair enough, though you didn't mention AFMA previously. There are *loads* of examples on internet forums where people have complained about AF problems on their 5D IV, and as soon as someone asks about AFMA they mysteriously disappear.
Fraser Euan White said:
The second service agent hinted that there was a known problem with the camera but wouldn't say anything more.
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I'm afraid I'm a little skeptical about this. I have more 5D IVs than most people, and I'm in the top "N" customers for Canon UK's service centre, where "N" is a single digit number, so I think I would have heard from. Canon if there genuinely was an issue. Though to be fair I can't be sure. Japanese companies are notoriously tight-lipped when it comes to admitting faults....
 
StewartR said:
I'm afraid I'm a little skeptical about this. I have more 5D IVs than most people, and I'm in the top "N" customers for Canon UK's service centre, where "N" is a single digit number, so I think I would have heard from. Canon if there genuinely was an issue. Though to be fair I can't be sure. Japanese companies are notoriously tight-lipped when it comes to admitting faults....
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However, they are picked up pretty quickly by reviewers/bloggers and circulated around. There's nothing showing yet about an inherent issue with this model.
 
Hi Stewart - the body was purchased from Digital Rev and we first calibrated the camera using Focal. This didn't solve the problem so he took the camera to a person who he has used for years to look at. Again part of this was a micro adjustment to the AF, not using Focal.
Again the problem remained so he got in touch with Digital Rev who have been excellent. They use Lehman's for all their work and my friend seemed to think they knew what the issue was by their reaction and he has just got the body back from them with a list of what they have done. Not sure if it has fixed the problem yet.
His partner is a pro wedding tog who also uses a 5D mk 4 and it doesn't have the fault.

Obviously the bodies you have are not displaying any problems so why would they inform you - it would be a poor commercial decision by Canon to do that?

Rather than hurt sales it would be better to fix the small proportion of Cameras that have issues.
 
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Hi all, ok... here is a image I took yesterday. ISO5000 200mm f2.8 1/600 sec
Taken with middle focus spot - I just find it is soft and think I would have had better results on my 6d
 

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What's the exif info? It's been extracted.
Softness is a little hard to see on that small image?

ISO5000 200mm f2.8 1/600 sec - so shutter speed won't be a factor, but ISO 5000 and f2.8. At 20 feet you have a depth of field of around 4" or just over 8 inches at 30 feet, which looks roughly what you have, seeing as the nose and mane are in focus.
 
Muller1984 said:
It must be me!!!
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Well, yes and no ;)

It's hard to tell from the lion image at that size but there doesn't look to be much obviously wrong - except a) your expectations, and b) THE LIGHT. It's flat and overcast, typical winter's day probably. A dash of subtle fill-in flash might have lifted it, but that's what you get with crap light unfortunately. If you really want your pictures to sparkle and pop with crisp detail and colour, then it's more about the light than equipment.

If you're expecting dramatically sharper images with a 5DSR, you will probably be disappointed most of the time. You will get increased resolution, but that's not the same thing as sharpness - it's just a bit more very fine detail when you enlarge to huge size, pretty much invisible at normal output sizes. And it's not easy to max out a 5DSR either - very sharp lenses, at optimum apertures, critically focused and at much higher shutter speeds than you'd normally use.

You need to calibrate all your lenses with micro-AF adjustment, pretty much as a matter of course with any new camera if you really want to get the most from it. And double-check the handbook to make sure you've got all those AF settings optimised for the way you work.
 
The 5DSR is a lot of things but Iso 5000 it isn't.....that's for the other bodies with fewer, larger pixels to be concerned with. My personal limit with the 5DSR is Iso 400....if I need a higher Iso then I've grabbed the wrong body.

Bob
 
Unusual camera settings.
Is OP shooting RAW or JPEG? Could bring something out in RAW because light is flat which isn't helping.
How was this converted to mono? In camera on standardised JPEG settings or in some form of PP?
I've heard it said that 5DS start to get noisy above 800 ISO. This "could" be mistaken for softness if this is progressive. Noisy, mono lion's fur could be mistaken for softness. Could it??? Maybe.
Is it true that the 5DS was designed principally for tripod work? Landscapes, studio etc. That would tie in with it being happier at low ISO where shutter speed is less of an issue.
 
Canon Bob said:
The 5DSR is a lot of things but Iso 5000 it isn't.....that's for the other bodies with fewer, larger pixels to be concerned with. My personal limit with the 5DSR is Iso 400....if I need a higher Iso then I've grabbed the wrong body.

Bob
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ISO Limit is 6400, but can be pushed higher. Based on previous models that would have me going to around ISO 1600 happily. Are you saying because of the high resolution that any noise introduced over 400 is more noticeable?
 
It has been said in reported and video interviews with Canon staff that the 5DSR is primarily designed and intended as a studio camera.

I know from a pro friend that it certainly is not well suited to subjects such as wildlife or sports action.

As always it's Horses-for-Courses and Canon do have a wide range of bodies to choose from.
 
Canon Bob said:
The 5DSR is a lot of things but Iso 5000 it isn't.....that's for the other bodies with fewer, larger pixels to be concerned with. My personal limit with the 5DSR is Iso 400....if I need a higher Iso then I've grabbed the wrong body.

Bob
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Got to agree here :agree:... If I go above 400 iso I can see noise being introduced, but that said the 5Ds/ r wasn't really built for high iso.
 
Agree with the high iso comments....maybe 800-1000 max before a very noticeable noise introduction, keep the shutter speed high hand held as its easy to introduce camera shake.......have to say I have had some quite good sports & aviation results when it happened to be the only body I had with me and you can crop really tight with all that resolution to play with.....[emoji106]
 
Byker28i said:
ISO Limit is 6400, but can be pushed higher. Based on previous models that would have me going to around ISO 1600 happily. Are you saying because of the high resolution that any noise introduced over 400 is more noticeable?
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Iso 1600 will capture a moment for you but it's rarely, if ever, going to provide presentable quality with a decent dynamic range and fine detail....both will be destroyed with NR and clipping.
 
Guys, can’t tell you how much I appreciate your responses.

Think I’m in over my head and should admit defeat. I’ve upgraded to a body which is way out of my league... coming from the 6d I think I was a little too trigger happy with my purchase and perhaps should have opted for the canon 5d III... is my thinking correct - would this be a better fit for me to use as a walk around lens?
 
You're trying to use a quite specialised body for more general purpose shooting. The high megapixel count comes at a cost and you've discovered that image quality at higher iso settings is one of the prices you're paying. The 5DmkIII, 5DMkIV or 6D are all more suitable for general usage (ie, where you can use the exposure triangle with relative impunity).

Stick a good lens on your 5DSR and shoot at low iso values and you'll get prints that could cover the side of a warehouse.....but that's not really what you're aiming for.

Seduced by the pixels it seems.

Bob
 
Canon Bob said:
You're trying to use a quite specialised body for more general purpose shooting. The high megapixel count comes at a cost and you've discovered that image quality at higher iso settings is one of the prices you're paying. The 5DmkIII, 5DMkIV or 6D are all more suitable for general usage (ie, where you can use the exposure triangle with relative impunity).
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Spot on as ever.
 
Muller1984 said:
Guys, can’t tell you how much I appreciate your responses.

Think I’m in over my head and should admit defeat. I’ve upgraded to a body which is way out of my league... coming from the 6d I think I was a little too trigger happy with my purchase and perhaps should have opted for the canon 5d III... is my thinking correct - would this be a better fit for me to use as a walk around lens?
Click to expand...

Yes, 5D Mk4 is the latest Canon all-rounder DSLR - and it's very good at pretty much everything :thumbs:
 
Muller1984 said:
Guys, can’t tell you how much I appreciate your responses.

Think I’m in over my head and should admit defeat. I’ve upgraded to a body which is way out of my league... coming from the 6d I think I was a little too trigger happy with my purchase and perhaps should have opted for the canon 5d III... is my thinking correct - would this be a better fit for me to use as a walk around lens?
Click to expand...

Hi Muller, yes better to swap for 5DM3 or 4 (4 is better) for a general purpose camera. 5DSR is not general purpose.
 
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