well, that's my quick drunken stab at it, (as my g/f often hears)
adjusted white balance to 'cloudy' in cs2 camera raw then fine tuned as it was TOO orange.
adjusted exposure, shadow detail, sharpness. (all increased I think)
saved as TIFF
cropped to remove as many blown highlights as possible.
cloned out (badly) remaining highlights.
adjusted levels.
made a selection of eyes and boosted the catchlights a little (not enough looking back at it now)
converted to LAB mode and sharpened using USM on the lightness channel.
Back to RGB
Added simple border.
saved for web @ 800px and 160k.
Boom Shanka!!!!!!!!
Sounds alot more complicated than it was and only took about 10 mins (hence the white line on the jaw where my cloning was poo!)
I should've saved a full size copy to mail you, sorry, but in my beer fug closed the image.