Camera Freezes

chrisgrieve

chrisgrieve

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Chris
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hi all,

i have done a search but cant find a definite answer, (as everyone manages to sort it)

anyway here goes, i have had my camera just under a year, and for some time now it will work fine and dandy then it i will take a picture and it will freeze, i take the battery out, switch it off and start all over again, and it would usually work for a while after, but today whilst out shooting it happened, then again, the again, after every shot, changed the battery and still happened, managed to get a couple shots in between it freezing.

came home and cleaned all contacts but it is still doing it, with two of my lenses (canon 55-250 + sigma 18-200) but it works fine with the nifty fifty at f1.8

i have read that someone had a similar problem and it turned out to be a shutter problem. if i shoot at high speeds then it works ok but when i start to drop the speed it freezes again.

i have about a month left of my warranty for the camera, should i take it back to Jessops? or phone canon direct?

or am i being stupid and missing something really obvious.?:shrug:

anyone able to shed some light on this?

Cheers.
 
Doesn't sound like anything obvious to me :( sounds like the problem I have/had when using my 3rd party battery. I forgot to pic my Canon battery out of the charger one day so was running on just one and the camera kept locking up very much like you described. No error messages. Thought it was a fault, go home and tried other battery and no problems :( have been able to replicate it again so think I just had a duff battery, but you have said you have tried more than one, so doesn't sound like the same cure :( Are you batteries Canon ones? and have you tried it with a fully charged one?
 
Make sure your second battery you tried was fully charged, Mine does exactly this problem when the batteries are on their way out...
 
i have one canon battery that i was using, but a couple third party ones (well one other, seem to have mis placed the other one)

just charging them just now so will try again once charged, the strange thing is it has haooened for a while now, not as bad though, and i thought it was the batteries, today was the first time i have seen the battery bar drop a level, so i think i have been changing batteries for no reason.
 
Sounds like a dodgy card to me, does it just do it after a shot? have you tried a new memory card?
 
cant really comment on Canon, but I know my two nikons do that when battery is low, they just freeze with the shutter open - scared the bejesus out of me the first time it happened, especially as I did what you did, turned off, took battery out, put it back in, and it worked for another shot before same thing happened again. Other than that, no idea, could be time for some professional advice. :shrug:
 
ye i thought i might be the card too, only ever happens after a shot, yes i also tried another card and it done the same thing.

i read online that to clean the contacts i should use a rubber (eraser) is ther anything else i could use (as i tried this) just a cloth ? also is it just the gold contacts that i need to clean?
 
Yv said:
could be time for some professional advice. :shrug:
Click to expand...

ye think i might phone canon next week if i cant sort it out.

cheers for the comments so far.
 
As you still have some warranty left I'd take it back to Jessops. Anything you do to it could invalidate it. Just my opinion of course.
 
If you go into the menu you can set it to shoot without a card. try that and see if it still happens with no card in it.
 
So it never does it with the 50mm F1.8 - yet the big sigma lens and the canon IS lens cause lock ups. Screams of a power issue to me. Are you using the original canon battery and what is the life like?
Personally if I knew the battery was good (Swap test) I would be contacting Canon and explaining the lockup problem with the camera and the 55-350 IS lens. Both their products so they will be obliged to sort it out.
 
well i tried it with a fully charged third party battery this morning, and it worked.... until it then said to recharge battery after two shots :thinking: but its working again just now, and i am charging the canon battery aswell,

maybe its time to buy some more batteries.

but im going out to take some photos today, so will report back later if they hold up or not.


cheers everyone for the ideas.
 
well i went out earlier, and can now report on the problem.....

i charged the batteries before going out, i used my canon battery,

not one problem, none at all, so i think it must be a battery problem, i will keep an eye on it for a week or so and if it persists again i will get in touch with canon before my warranty runs out on the 26th jan.

thanks everyone for you input. much appreciated. :thumbs:
 
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