My better half has just swapped her Blackberry 9000 Bold for a HTC Deire. The strongest feature of the Blackberry is it's push e-mail capability, particularly useful in a corporate environment which is why they're so popular with business users, and as someone said earlier you have to pay around a fiver a month to enable that service. If you're not going to be using that service I'd say the Blackberry is very limited compared to other smart phones, many of which now do push e-mail anyway.