Beware Zoombits/Memorybits

[Mike D]

Just thought I'd let everyone know about the problem I had with an order from Zoombits (also Memorybits)
It never arrived, their site terms states you cannot complain until 15 working days have past. Thats over 3 weeks normal time, which surely puts the distant selling regulations in touch.
The good news is I payed bt PayPal, and lodged a dispute with them. No info from seller to me or PayPal so eventually PayPal refunded. Towards the end Zoombits did try to get me to close the dispute, I said only when the refund had been confirmed.
Just be aware if you order from this company, maybe I was just unlucky, like alot more on the www if you do a bit of searching.
Mike D

 

[Mark]

I have only used them once for a couple of CF cards and a reader, delivery was OK took a week, but it was during the heavy snow.

The card reader didn't work so was returned at their expense as a free post label was provided, as the reader i wanted as a replacement was out of stock the refunded the money straight away. So all in all not a bad experience, so guess you we're unlucky.

 

[puddleduck]

Just thought I'd let everyone know about the problem I had with an order from Zoombits (also Memorybits)
It never arrived, their site terms states you cannot complain until 15 working days have past.

That's not unreasonable as the Post Office doesn't consider an item lost until 15 days.