Apple Siri Eavesdropping Case

JohnC6

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Apple has agreed to pay $95million (£77m) to settle a five year old lawsuit in Oakland, California, that accused the company of adapting Siri to eavesdrop on people using the device over the past ten years ..and more.. via a virtual assistant. The terms of the settlement will be reviewed in court on February 14th. It's happened when users inadvertantly ie..unintentionally, activated Siri. That is,the activating word(s) eg Siri..or in my case Alexa.. have not been used .The conversations recorded were shared with third parties such as advertisers so they could target their ad campaigns. Two claimants said they had mentioned Air Jordon sneakers or Olive Garden restaurants in a converstaion and they received adverts from those businesses. .Another said he'd received ads for a branded surgical treatment after a telephone conversation from home with his doctor. Lawyers..the real winners in such cases, are asking for $28.5 million in fees and a further $1.1million for expenses.

We've had a conversation about this and other like devices on here. I recall saying something to my wife quite recently and Alexa said something like "sorry, I didn't understand that". We were taken aback. We hadn't activated it.

Apple has paid out because it was threatened with a class-action lawsuit...we're talking tens of millions of users here... that claimed Siri violated the privacy of users. . As ever, with these settlements, Apple denies any wrongdoing which begs the question..then why pay out ? That response is the same for settlements we see here that include the infamous."goodwill gesture" secured from businesses after a newspaper gets involved via it's financial letters page. I read them and it's clear a company..most often a bank or building society, has erred so they may as well have payed up,one way or another, before the complainant/victim wrote to the newspaper and thus avoid the ensuing bad publicity.

To get back to Apple. It's no big deal in terms of what each user will get..about $20 for each Siri-enabled device they have ..includes iPhone and Apple watches but, of course, that's not the win. The period of ownership runs from September 2014 to December..just gone. It's estimated that only 3-5% of people eligible will actually claim.

It's embarrassing for Apple because Tim Cook, the CEO, has described online privacy as a "human right". To put the payment settlement into perspective, Apple have made $705billion in profit since 2014.
 
Why have apple paid it? Because it's like you or I settling out of court for a Tenner. Less exposure, less time and less hassle for small change.

I'm not convinced that Apple is listening in. They don't sell ads so what do they have to gain. I also don't see apple risking their reputation by selling your data. Out of all the tech giants out there, Apple are the ones I would trust the most with my data and I've certainly not had any ads appear for things I've spoken about before. I even have an Alexa in the house.

Now of course what's to say that the people who have experienced this issue don't also have an Alexa or Google device who do sell advertising. Who's to say that the Gmail, farcebook, instagram or Google apps that everybody has isn't the ones listening in.
 
Oh yes we are most definitely being spied upon by multiple devices, an example yesterday the granddaughter was here trying to sort out life insurance using her own phone but linked in to our home wi.fi network ..
Then last night while browsing on my own I.pad a few adverts for life insurance popped up ??
 
I am convinced Alexa in the UK does listen and as above I often get adverts when I can only remember a conversation happening.
 
Having any device listen for trigger words is going to be permanently eaves dropping. Turn it off so it can only be activated with a button push. Even then a lot of these companies aren't trustworthy and will either toggle listening back on while you're not looking or will ignore it.

Smart anything is potential surveillance. If it has a microphone it can be listening at any time. I'm sure LG got into hot water with their voice controlled TVs recording conversations. It's not apple and alexa etc.

Web tracking is rife and privacy is basically ignored by too many companies. None of them can be trusted when making a buck off you is possible. They'll all chase profit over customer privacy.
 
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