Alternative Dispute Resolution

[footman]

Has anyone ever used this process in respect of an item they have purchased?

https://en.wikipedia.org/wiki/Alternative_dispute_resolution

 

[AJQS]

You mean use a mediator? No.

 

[footman]

You mean use a mediator? No.

Mediation or arbitration.

 

[boyfalldown]

Yes, although not over a pirchase but an unpaid invoice. I think the small claims courts expect you to have tried this

 

[footman]

Yes, although not over a pirchase but an unpaid invoice. I think the small claims courts expect you to have tried this

Yes, there is a definite pathway you need to explore. Because of the value I'd have to go to a County Court and they also expect certain options to be explored first.