Adobe issues.

Jelster

Jelster

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Name
Steve
Edit My Images
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I've just tried to open LR & PS, and it's saying that I need to "buy" but I already have the photography plan, which expires in July.

Any ideas what's going on? I don't want to "buy again" and be invoiced twice....
 
Jelster said:
I've just tried to open LR & PS, and it's saying that I need to "buy" but I already have the photography plan, which expires in July.

Any ideas what's going on? I don't want to "buy again" and be invoiced twice....
Click to expand...
Can you login to your adobe account, check account there?
 
nog said:
Can you login to your adobe account, check account there?
Click to expand...

For some reason, my Adobe account had picked up an old email address that I hardly used, and it's not the one normally associated with the account. I can't for the life of me work out why it would do this all of a sudden.

I logged out, and logged back in with the correct email address, and it's all as it should be. Took me a while to realise it was using the wrong email though....
 
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