5G phone with 5G enabled SIM but 5G service rubbish.

Box Brownie

Box Brownie

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As per the subject my phone & SIM are both 5G and the phone will switch from 4G (LTE) to 5G when it detects the 5G service being available.

However, though the phone service under either 4 or 5G is fine...........I very rarely have the Internet/Data connection with 5G. If I do get the internet it is flakey and unresponsive.

This issue has been an irritation for ages as there is nothing in the Android 13 on my Motorola G82 to deselect 5G as a service.

Last night I did Google search about this and found the way to access the phones "testing menu" where I could (based on the instructions I found) turn off NR which is the 'term' for 5G.

I have done so, and will have to see whether the phone maintains 4G in an area that was 5G seen before.
 
Yes, all the fuss about 'upgrading' to 5G to make things better and faster ... and it's a 'white elephant'.
 
4g is the one that is snail slow disaster and for some f*****g reason my one is obsessed on defaulting to it when proper 5g is clearly available. Ai thing suggested only snapdragon cpus work best. And google / samsung ones are by far the worst like unusable if not right up the anteanea
 
gramps said:
Yes, all the fuss about 'upgrading' to 5G to make things better and faster ... and it's a 'white elephant'.
Click to expand...
As per my OP
I get string 5G signal (as shown on the phone) but diddly squat in respect of internet access on it :(
LongLensPhotography said:
4g is the one that is snail slow disaster and for some f*****g reason my one is obsessed on defaulting to it when proper 5g is clearly available. Ai thing suggested only snapdragon cpus work best. And google / samsung ones are by far the worst like unusable if not right up the anteanea
Click to expand...
As above when I saw 5G the signal strength was good but of limited to no use for internet access.

4G on the other hand has been robust in both access and internet performance.

As for reasons, when I did my mentioned OP search, one of the reasons for 5G internet issues was congestion i.e. too many active users taking the available bandwidth.

So, much as 5G is supposed to be the 'bees knees' it is perhaps (depending on geographic area? ) not yet fully ready for universal service???
 
Box Brownie said:
As per my OP
I get string 5G signal (as shown on the phone) but diddly squat in respect of internet access on it :(
Click to expand...
My Pixel 7 is terrible for that too, full bars on 5G but stuff just won't load at all despite what the signal icon says at the top of the screen. I find it worse in built up areas, the Cambridge Biomedical campus during the day for example is terrible but if I'm there( at the exact same location) at night its fine.
Billions of ££ in medical and tech infrastructure in a single square mile of Cambridge and you can't load a webpage using mobile data.
From my house on the outer edge of a small village in the sticks, full speed 5G connection...
 
5G signal is unavailable in the countryside here, but in town the data rate seems decent enough. There is often a short pause with 5G before data starts to download, which is different to 4G where it seems more responsive. I'm using a Xiaomi/Poco F7
 
RyanB said:
My Pixel 7 is terrible for that too, full bars on 5G but stuff just won't load at all despite what the signal icon says at the top of the screen. I find it worse in built up areas, the Cambridge Biomedical campus during the day for example is terrible but if I'm there( at the exact same location) at night its fine.
Billions of ££ in medical and tech infrastructure in a single square mile of Cambridge and you can't load a webpage using mobile data.
From my house on the outer edge of a small village in the sticks, full speed 5G connection...
Click to expand...
Do yourself a favor and offload pixel and connectivity will improve 10x. Not perfect, but very significant
 
Worth considering that it might also be down to your phone network provider. I switched 18 months ago from Giffgaff to O2, and despite Giffgaff running on O2's network my data and connectivity improved enormously. Likewise when I went to France last year I tried a Lebara SIM, and found that although I was seeing the same networks as my O2 and Giffgaff SIMs had seen, I couldn't get a data connection at all at our house.
 
FWIW
Mine is on EE
 
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