400D fault question

fifistar

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My re-con camera arrived today. Has a major fault, every photo i take is just blank white. Pretty sure i'm not being stupid, am I? Send it back tomorrow and buy a brand new one i guess. Just checking. Cheers.
 
Is this on all settings? Have you tried to reset the camera through the menu? Or taking both batteries out, leaving for 5-10 minutes and the re-inserting them.
 
and format the card too.
 
Tried everything except leaving the batteries out for that long, i'm pretty sure the sensor doesn't work, cheers.
 
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