Recent content by Wex Customer Service Team

Hello, I can confirm that we do offer a 12 month warranty on used equipment, and our website has been updated to reflect this.

Thanks for the feedback. This is always welcome and will be passed on to the appropriate person.

Hello, We've recently updated our used product pages to improve clarity and efficiency. To address frequent customer enquiries, we've added sections detailing included and missing accessories. Additionally, we've standardised product descriptions to streamline the trade-in process for our...

Hi Peter, We offer a 1 year warranty on all of our used items with a condition of MO. Kind regards, Wex Customer Service

The MO means Mail Order Returns. The item has been purchased and returned as unwanted. The item will have been opened and may show light signs of use. The item may also be missing a component or accessories, but this will be noted in the items description. The original packaging may also be...

We don't specifically offer a price matching service, but we are always happy to take a look at our prices on a case by case basis. If you're interested in a specific item, send an email to sales@wex.co.uk with the item details and the link to Clifton Cameras price and we'll take a look.

We don't specifically offer a price matching service, but we are always happy to take a look at our prices on a case by case basis. If you're interested in a specific item, send an email to sales@wex.co.uk with the item details and the link to Amazon's price and we'll take a look. Kind regards...

I can confirm that this information is stored on the product pages. The shutter count is only ever not listed if we are unable to obtain it.

That's great news! I hope you're happy with it when it arrives.

Hello, Due to them all being the same rating, there wouldn't be much between them. But, the one in the link below has the shortest shutter count, so of the three, this is the one I would go for: https://www.wexphotovideo.com/olympus-om-d-e-m1-mark-ii-digital-camera-body-used-3190796/

Thank you for stopping by our new Edinburgh store and for sharing your honest feedback. We’re glad to hear you liked the look of the store, though we understand your concerns about the size and the pull door. We’re always striving to create a welcoming and safe environment, so your comments are...

Thank you for sharing your thoughts about the new Glasgow store. We appreciate your perspective on the location change, and we’re sorry to hear that the new site isn’t as convenient for you. While the store is designed to offer a great in-store experience, we understand that accessibility is...

Thank you for your loyalty to Wex and Calumet over the years! We understand that the ULEZ can be a bit of a challenge, and we appreciate your feedback. While we miss seeing you in our Bristol store, we hope you’ll still find everything you need (and maybe even those tempting extras!) through our...

HI Richard, Yes, you can do part payment and part 0% finance on applicable items. The finance must be greater than £250 and the additional products should not be a total combined value more than the product that qualifies for the 0% finance. More information can be found here...

Hello, I can confirm that we have received our first allocations and shipped these. We are currently awaiting more stock, which based on the information that I can see, should be with us any day now. If you haven't already, I would recommend placing an order to join the queue. We will contact...