Further to the above post I am now over the 12 working days refund time as stated on froomoo.coms terms and conditions and still no refund received ..i have now made more phone calls to them and have had more empty promises received from the froomoo staff no explanation for this entire...
i did pay by credit card, and will for sure go down that route, but i have guessed that it will still be quicker for them to authorise a refund rather than raising a case with the card company. for now im stuck with having to wait for their 10 day policy.....i'm calling every day to nag winge...
I just got stung by Froomoo.com
(I am an idiot I should have known better!)
In short:
-Item never delivered, not even a tracking number supplied even after 12 working days!
-Poor customer service (phone calls not returned, poor information given)
-Did not stick to stated delivery...
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