Recent content by Simon Fenwick

The refund was finally received into my PayPal account today! At last! Needless to say there was no apology from the company. Scathing review posted on Trustpilot.

Refund finally received into my PayPal account today. At last! No apologies from the company though!

Don't possess one and never will for the simple reason that, other than for hiring a car, I can't think of a reason why I should. For online purchases, I either use well trusted companies OR a system where there is protection such as PayPal. I know that they will sort my problem out, it is just...

As mentioned in my post, a dispute has been opened and I can't expedite it to a full claim and complaint until 16th May which I will do as soon as that date arrives. In the end, I did get the lens that I wanted via ebay from Camera Centre UK which is actually a shop in Cardiff. Only slightly...

I don't think that will work on this occasion as firstly the payment was via PayPal and secondly, I don't have a credit card, only a debit card.

I wouldn't trust this company with a barge pole! I recently ordered a lens from them as their website said it was in stock and the price was good. I received the emails to say that the order and payment was received and they gave a deilvery of 5-7 working days. When that had expired (plus a few...