Recent content by Silent Bob

If price is a concern and you can't/don't want to stretch to a D300, I'd look at a second-hand D90.

It must be said, that's a very nice shot even before processing. It's plenty sharp, you don't need a faster shutter speed. It looks to me like you're just trying to boost contrast and colour a bit, which IMO you've overdone a little. Can you walk us through what you did in editing? I suspect...

I had a post here saying that Benners was pretty much correct, but adding that I think bad (or good) customer service is a reflection of management priorities. I went on to tell a story about the only other time I remember having a complaint, and how it was resolved. It was fairly long. Long...

I reckon this is the best argument they've got. But they only cancelled the second time I asked this. (Roughly paraphrased from memory) August 9th: Me: I was told to call if I didn't hear anything by now. I've not heard anything. CS: I'm sorry about that, is there anything we can do...

They took it upon themselves to cancel the contract for no reason. Even ignoring that they did so right when they were able to fulfil it, I don't see how to distinguish that from refusal to deliver. Look at those t&cs again: "...if we have to cancel...", "...we may have to cancel your order..."...

Yes, what are you up to? The "throat" (whatever that refers to precisely) of the mount is 44mm, for both FX and DX lenses. See Wikipedia. As someone said above, the actual rear element size depends on the lens. My 85/1.8 has a bigger rear element than my 50/1.8, which in turn has a bigger rear...

Sorry for the late reply, been a buuuusy couple of days. Nothing to do with Dixons, though they have received my second letter and I eagerly await their response. You're right, refund is very much the wrong word here (and it's not what I used in my letter). The Sale Of Goods Act (Section 51)...

I believe it's £25, but I might have read somewhere that it's 10% of the disputed amount, which in this case would make it £37. You can see the T&Cs here, and Flash and myself have quoted probably the most relevant bits further up this thread. In my letter I presented an argument that they...

I doubt it - this was part of a well-known and wide-ranging sale, not just limited to Nikon or even camera gear. All items in the sale had a fixed 20% discount. No-one else was selling the same items as cheaply. Amazon price-matched at least the D700 for the duration, but they didn't match...

Thanks Realspeed, I'm very tempted to give the newspaper a try. But first, I think head office deserve a chance to put this right. If my letter is still undelivered tomorrow I'll send them another. If that doesn't get through I'll have to assume they're refusing delivery...

But they've not given a valid reason (though I guess the T&Cs don't say they have to). They tried to tell me it was out of stock (which we now know is not true, but apparently has been for eleven weeks, so why cancel now?) and then that I'd asked for the cancellation (as I said, not true). (That...

Now I'm going to quote the Ts&Cs... :D I got that email, so is there not a contract? I've just argued that they can't use the "accidentally published false information" clause to cancel it. (BTW, I know there's a Scottish solicitor on these forums - would that be you?)

Incidentally, I posted my letter Recorded First Class on Friday morning, and it's still showing as not delivered yet. I'll give it another day, but is it possible they've refused delivery?

I'm not sure that (the Terms and Conditions quote) could apply here though. Price and description were accurate, we know because other people got their cameras for that price. As for availability, they spent several weeks promising that more were coming, and frustrating as those weeks were, it...

Yup. (Though not on June 3rd.) I asked about the possibility as an alternative to the camera itself, so that I could source it elsewhere, since I was starting to suspect they had no ability (or perhaps intention) to supply it. I asked it in response to a question along the lines of "is there...