Recent content by Paul Heyes

When I took the camera to the third party he inspected it in front of me using a magnifying loupe and pointed out the scratch to me straight away, I wouldn't have know about it had he not. I see your point though, how do I prove where the neglect took place. I only asked some one else to look...

Thanks for all the helpful advice. I think I'll email the shop again and email the director via the address I found on their Facebook page. My initial concern was whether I had the right to a replacement/refund as I'm well aware that dust will always be an on-going issue, but to have left a mark...

I asked for contact details of an area manager a few weeks ago but they said to send the email to them and that they would forward it to him!

Still not heard anything back from shop. I'm going to have to get in touch again, might just email this time as I feel really uncomfortable talking to them now. I know it's just my word against theirs but they sure like to make you feel as if everything's your fault!

Called the shop today but it seems they are sticking with the line that the camera was sealed when I bought it and that they regard the sensor cleans and focusing screen replacement as being an act of good will by them and stressed they were performed professionally at cost to the shop. I get...

Sorry, what I meant by that was the same sensor dust marks and some of the focusing screen specks were still there.

I did pay by credit card so maybe it is an option I can look at. To be honest the whole situation has got me down and I feel uncomfortable every time I contact the shop. I have now found an email address for one of the directors of the chain so I may use this as a contact point.

Thanks for the replies, I've asked a couple of times regarding a replacement camera but they weren't having any of it, but I've not spoken to them since the sensor/filter scratch was pointed out to me. Not sure if the remaining dust marks correspond with the scratch though.

Hi all, Apologies for the long post. I'm looking for some advice on where to go with an ongoing problem with a Canon 6D I purchased from a local camera shop. Within about 3 days I noticed a small marks through the viewfinder. I took it back to the shop and they said it was dirt and a scratch on...

I got in touch with Wilkinsons where I bought mine from and they said it was a Canon promotion and couldn't help me, but when I spoke to Canon they insisted it was nothing to do with them and was a shop deal :shrug:

I bought it on Sunday and the offer was announced Thursday or Friday! Wilkinsons don't think they can do anything but I'll find out for certain tomorrow. Might get in touch with Canon if they can't help, nothing to lose I suppose. Anyone planning to take up the deal should act quickly as I think...

I bought mine in store with £150 cashback and grip, but before the extra £150 discount offer was announced.

... sadly I only missed out on it by a few days.

Bought a 6d from Wilkinsons Cameras last week with a free grip and the £150 Canon cashback. They're now doing an extra £150 off for the next week which is a great deal!

After months of deliberation between the 6d and 70d, I'm finally hoping to get a 6d in the next couple of weeks before the cash back deal ends. One thing that I've just noticed is the camera's relatively slow sync speed of 1/180s. Has this been a problem for any owners on here or am I just...