Recent content by daisychain

I sent it back to Big Norman themselves and they had the burglary whilst it was in their possession, being fixed. They agreed that the lens had an existing fault. It was still within its warranty when I sent it and I followed their instructions for returns to the letter so surely they have some...

Thanks for your suggestions- sorry if this was the wrong place to post about something like this, its just that there was a previous thread where people were talking about this so was hoping someone who dealt with the company might have some advice on how they dealt with the situation if they...

I have posted on an existing thread that hasnt been active for a while so thought i'd restart the topic regarding this online retailer and their recent 'burglary' problems! I ordered an item from Big Norman (Nikon D3100 Lens & Body Kit) back in January. Not much cheaper than other places but...

Ok, I ordered an item (Nikon D3100 Lens & Body Kit) back in January. Not much cheaper than other places but didn't charge extortionate amounts for delivery to the Highlands! Anyway, received all fine- thrilled with it! All parts intact, all in what looked like original packaging, no sign of...