Recent content by andyrap

Thanks for the replies. Did I combination of these things in the end and it's all worked perfectly. Cheers, Andy

Phew. After no help from AppleCare (who's suggestion was to log in as a superuser and copy everything to another external drive - all (900GB of it) I found the correct Terminal command to sort the permissions out. Big sigh of relief...

I'm totally stumped with this one. Have just had to complete an Archive & Install as there were some very messed up permissions on my OS HD which could not be repaired. OS X now working fine again but it seems my Media drive has an issue wherby I get the error message 'The folder could not be...

Hi all, I've recently migrated to Lightroom from Aperture (that's another story) and for my workflow, would like to split Client and Personal work into two distinct catalogues. Currently, everything is in one catalogue but files are separated into separate Client and Personal folders (the...

UPDATE We've had some progress. The good news is we now have our wedding album and it is very good indeed - beautiful. That's not quite the end of the story though. I went to the studio yesterday to collect the album and discuss the issues relating to our problem. He acknowledged the fault...

Hello all. Thought I'd give a quick update on where we are with this. I received a phone call from the photographer on Saturday morning when he had just picked up the letter from the Post Office. He talked at me non-stop for 6/7 minutes (nervous I think), explaining reasons for delays...

Am gutted it has come to this but will be sending the letter today. Was discussing with my wife last night and we feel it is the only choice available. It was the photographer who made the mistake and we are the ones who are suffering as a result of that. Why should we continue to receive...

I haven't got time to put any larger shots or extras on now - late for work already! It is visible on pretty much the first images of the day through to the end. Agree, it looks like it wasn't cleaned properly or at all before hand. Also agree it should be easy to fix which only adds to the...

This image is one of the clearest examples of how the dust affected quality. Check out 1 o'clock EDIT: OK cant get image to work. Follow link below and look at image 2 For reference, I've uploaded a couple of others http://homepage.mac.com/andyrapkins/wedding/index.html. Look around my...

Don't think it's appropriate at the moment. Depending on how things pan out I will consider it. Will definitely be making sure his business partner is fully aware of this.

No I haven't. Will look into this as a third party view would be good. I've not requested every single image with issues be fixed (there was a lot), just the ones where it is in detail areas. We advised our album choices in mid-January. It took another 2 months to receive low-res PDFs of...

I had planned to phone them today but I want to get something written down - everything has been phone conversation to date. I wish I'd done this 3 weeks ago. Appreciate the various views around 7 days / 28 days. He's had 21 days to the day since our last conversation so part of me thinks 7...

Hadn't thought of that but it's a good idea. Keen to keep it amicable as long as possible. If my plans come together, in a few years I may be in the profession myself and I don't want to make enemies. That said, it's not my fault and it has been pretty bad! Will post my draft in a sec...

This may be a bit of an 'ask' but I've not had to pursue anything like this before and there seems to be a lot of great knowledge on the subject here. If I draft a letter, would anyone mind giving a bit of feedback as to whether I've covered all the main bases? Will leave out names of course...

Thank you very much for all of the detailed replies. I had built up in my mind to phone him again today but agree that getting something in writing at this stage would be the best route. Yes we chose him based on the quality of his previous work and the albums available. It was an expensive...